Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Nguyen

Fort Myers,FL

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Diligent Worker with background in patient transport. Efficiently assisted in safe and timely movement of patients within healthcare facility, ensuring their comfort and care. Demonstrated strong communication and organizational skills to maintain smooth operations.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Bartender

Cypress Cove
Fort Myers, FL
04.2025 - Current
  • Crafted and served a variety of cocktails and beverages tailored to customer preferences.
  • Maintained cleanliness and organization of bar area to ensure a safe environment.
  • Processed cash and card transactions efficiently, enhancing customer service experience.
  • Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
  • Provided recommendations on drink pairings, increasing customer satisfaction and loyalty.
  • Trained new bartenders on drink recipes, equipment use, and safety protocols.
  • Monitored inventory levels, assisting in ordering supplies to reduce waste.

Patient Transporter

Lee Health
Fort Myers, FL
05.2023 - 04.2025
  • Transported patients safely between departments, ensuring comfort and timely arrivals.
  • Assisted nursing staff by preparing patients for procedures, enhancing workflow efficiency.
  • Monitored patient conditions during transport, reporting changes to medical staff promptly.
  • Maintained equipment and transportation vehicles, ensuring compliance with safety standards.
  • Collaborated with healthcare teams to streamline patient flow and minimize delays.
  • Trained new transport staff on protocols and best practices for patient interaction.
  • Implemented process improvements that reduced wait times for patient transport services.
  • Developed training materials to enhance onboarding experience for new employees in transport department.
  • Warmly greeted patients and visitors and made each feel welcome.

Server

Cypress Cove
Fort Myers, FL
08.2021 - 05.2022
  • Provided exceptional customer service to enhance dining experience for guests.
  • Assisted in menu knowledge and food recommendations to support team efficiency.
  • Managed table settings and ensured cleanliness of dining area for optimal guest satisfaction.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy.

Education

Bachelor of Science - Biology

University of Southern Florida
Tampa, FL
07-2021

High School Diploma -

Cypress Lake Highschool
Fort Myers, FL
05-2016

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patient communication
  • Patient safety
  • Patient transportation
  • Bedside manner
  • Food Handling
  • Pos System
  • Cash Handling
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Handling difficult customers
  • Professionalism and ethics
  • Basic life support certification

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Bartender

Cypress Cove
04.2025 - Current

Patient Transporter

Lee Health
05.2023 - 04.2025

Server

Cypress Cove
08.2021 - 05.2022

Bachelor of Science - Biology

University of Southern Florida

High School Diploma -

Cypress Lake Highschool