Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin OConnor

Washington

Summary

Dynamic Director of Operations with proven expertise in employee training, operational strategy, and cost reduction. Successfully designed impactful training programs that enhanced team performance and streamlined operations.

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Director of Operations

Tryst Trading Company
Washington
06.2022 - Current
  • Designed and executed training programs for new employees and existing staff members.
  • Developed operational strategies that improved efficiency and reduced costs by an average of 5% annually.
  • Oversaw vendor relationships to ensure quality service and favorable pricing agreements.
  • Provided leadership and guidance to subordinate managers across multi-unit restaurant group.
  • Implemented & oversaw technology updates, including maintenance of POS systems.

Sommelier

Titan Hospitality
Annapolis
06.2020 - 06.2022
  • Launched and managed training programs to elevate beverage knowledge among management and staff.
  • Curated extensive wine lists to enrich dining experiences for guests.
  • Assisted in opening three new properties, ensuring smooth transitions and operations through training programs.

Sommelier

Watergate Hotel
Washington
07.2019 - 03.2020
  • Directed day-to-day operations of the bar and wine programs.
  • Established a training program for staff to increase service standards and increase sales.

Sommelier

Ocean House
Westerly
12.2017 - 12.2018
  • Composed an extensive wine list for a Forbes 5-Star Resort, with over 1,000 unique bottles.
  • Trained staff and management on wine service protocols and advanced knowledge.

Restaurant Manager

Le Petit Bistro
Rhinebeck
09.2016 - 12.2017
  • Led daily restaurant operations and staff management at a renowned French bistro.

Education

BBA - Food Business Management

Culinary Institute of America
Hyde Park, NY
12-2017

Associate of Science - Culinary Arts

Culinary Institute of America
Hyde Park, NY
04-2015

Skills

  • Employee training and development
  • Operational strategy
  • Vendor management
  • Technology implementation
  • Cost reduction
  • Customer relationship management
  • Project management
  • Sales growth strategies
  • Leadership training

Certification

Court of Master Sommeliers Certified

Timeline

Director of Operations

Tryst Trading Company
06.2022 - Current

Sommelier

Titan Hospitality
06.2020 - 06.2022

Sommelier

Watergate Hotel
07.2019 - 03.2020

Sommelier

Ocean House
12.2017 - 12.2018

Restaurant Manager

Le Petit Bistro
09.2016 - 12.2017

BBA - Food Business Management

Culinary Institute of America

Associate of Science - Culinary Arts

Culinary Institute of America
Kevin OConnor