Summary
Overview
Work History
Education
Skills
Timeline
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Kevin O'Rourke

Beacon,NY

Summary

I am a results-driven individual with experience managing high-performing teams and driving revenue growth. Looking to apply my prior skills as an Account Executive and current skills as an Account Development Manager to play a part in the success of the Customer Growth organization.

Overview

9
9
years of professional experience

Work History

Account Development Representative Manager

Toast
Boston, MA
03.2024 - Current
  • Overachieved ramped months by 120% demos held and 119% SaaS
  • Responsible for prepping and promoting three players. One Sales Coordinator and two Customer Growth Account Executives.
  • Created prospecting cadences that helped bring in over $1.8 million in September and over $2 million in November.
  • Received Sandler Sales Certification.

Owner/Operator

Suspended In The Trees
Waltham, MA
01.2016 - Current
  • Solo operation of business
  • Totaled over $100k in sales within first 2 years
  • Increased sales by 120% from year 1 to year 2
  • Actively pursuing businesses for wholesale purchasing
  • Analyze data to generate increased sales

Customer Growth Account Executive

Toast
Boston, MA
09.2022 - 02.2024
  • Overachieved ramping months by 157% in 2022
  • Overachieved fully ramped months by 150% in 2023
  • On pace for Presidents Club at 123%
  • Transferred teams start of 2023 to help new external hires and external manager

Sales Development Representative

Toast
Boston, MA
04.2021 - 09.2022
  • Overachieved fully ramped months with an average of 126% to demos held goal and 251% to booked saas goal
  • Received Champions Club recognition for all 3 fully ramped quarters. Holding spot #1 for Q1 2022 and #2 for Q4 2021 out of 32 regional representatives
  • Selected as a mentor for 4 individuals, working with them for a minimum of 4 months
  • Served on the SDR advisory council to provide feedback on everything pertaining to sales development due to strong performance in the role
  • Participated in pilots to collaborate with marketing on lead quality

Customer/Caterer Operations

EzCater Inc.
Boston, MA
10.2019 - 03.2021
  • Responsible for building and maintaining loyal, long-term customer and caterer relationships through effective account management
  • Exceeding weekly call volume and communication goal by actively responding to inbound communication through text, email and phone
  • Creating draft orders for customers that fit their needs and budget for future meetings and events
  • Responding to inbound opportunities with restaurant decision makers by qualifying their needs and connecting with sales team
  • Completed Kevin Dorsey B2B Sales Masterclass: People-Focused Selling on Udemy

Landscape Designer

Bonadio Landscape Contractors
Waltham, MA
11.2017 - 10.2019
  • Managed team of 5
  • Manage client accounts to fit specific needs of budget, design and timeline
  • Assisting in product sales by locating high-quality supplies and plants for customer installations
  • Created and followed landscaping plans to install and maintain plants and fixtures for residences and businesses

Education

Natural Resource Management

Green Mountain College
Poultney, VT

Bachelor of Arts - Environmental Studies

SUNY Plattsburgh
Plattsburgh, NY
05.2013

Skills

  • Sandler Sales Certified
  • Team leadership and coaching
  • Communication and relationship building
  • Data driven decision making
  • Sales development
  • Outbound outreach

Timeline

Account Development Representative Manager

Toast
03.2024 - Current

Customer Growth Account Executive

Toast
09.2022 - 02.2024

Sales Development Representative

Toast
04.2021 - 09.2022

Customer/Caterer Operations

EzCater Inc.
10.2019 - 03.2021

Landscape Designer

Bonadio Landscape Contractors
11.2017 - 10.2019

Owner/Operator

Suspended In The Trees
01.2016 - Current

Natural Resource Management

Green Mountain College

Bachelor of Arts - Environmental Studies

SUNY Plattsburgh

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Kevin O'Rourke