Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Osorio

Santa Ana,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Store Associate

JCPenney
11.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Event Staff Member

Irvine Park Railroad
09.2023 - 10.2023
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Implemented event protocols to maintain safety and security of all attendees.

Cashier

Chicken Charlies
07.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Hector G. Godinez
Santa Ana, CA
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus
  • Team Collaboration
  • Store Cleanliness Maintenance
  • Returns and Exchanges Handling
  • Friendly and Helpful

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Associate

JCPenney
11.2023 - Current

Event Staff Member

Irvine Park Railroad
09.2023 - 10.2023

Cashier

Chicken Charlies
07.2023 - 08.2023

High School Diploma -

Hector G. Godinez
Kevin Osorio