Kevin Pullman
Morrisville,PA
Summary
Process Assistant at Amazon. I am a diligent worker and exceedingly quick learner when taking on new roles. I am well spoken and amiable while still being able to provide clear direction to meet goals. I am always interested in taking on new roles and responsibilities to challenge myself.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
12.2023 - Current
- Proficient at yard and dock operations to maintain planned flow, track trailers and ensure safety and TDR Standards are met.
- Excel at tracking quality to meet 99.90% plus scan compliance and train associates on quality standards.
- Strategically staff 70+ AAs per shift to meet planned rates, shift rotation, and fast start.
- Make labor moves throughout the shift to mitigate risk, keep flows balanced, and achieve 75% plus WIP compliance.
- Coach bottom performers in stow to ensure planned rates are achieved.
- Help site repeatedly attain highest TPH in Philly-Metro region.
- Code to correctly allot hours for each process path and meet cost plan.
- Assure routes are fully staged on time and in the correct staging locations for Pick and Stage to assist on 100% OTD.
Interim Learning Trainer
Amazon
11.2023 - 12.2023
- Oversee peak onboarding of new associates for the holiday season.
- Track new hires training modules and coordinated with Ambassadors to deliver an enjoyable and effective onboarding experience.
- Made sure UTR had all proper staffing tools and information on new hires.
- Assigned new hires their training modules for their two week onboarding process.
- Following up with Ambassadors on audits, quips and standard work checklists as well as making sure they are focused on areas the new hires can improve in.
Learning Ambassador
Amazon
04.2022 - 10.2023
- Onboard Day 1 Amazon Associates, teaching them the roles and policies that the company puts in place for successful work flow and safety.
- Became TDR (Transportation Dock and Release) certified, safely docked tractor trailers to ensure they complied with Amazon safety standards to be unloaded.
- Trained as an IT Super User under Ops Tech IT Associate. In this role I re-calibrated associate TC-57/56, Avery Scanners, Bluetooth Finger Scanners to ensure smooth work-flow for the following day. Audited device inventory identifying any defects to be shipped back to RMA for repairs.
- Trained as OTR (Over the Road) Dispatch Traffic Controller which allows Delivery Vans to safely enter and exit the building following the AIAO (All In All Out) process.
- Trained in Yard Safety to help PAs and AMs adhere to safety rules as well as check in and out drivers while ensuring a safe and efficient yard.
- ASC (Amazon Safety Committee) member since March 2023.
Sortation Associate
Amazon
10.2021 - 04.2022
- Stowed packages to ensure they make it to their correct destination for the day. Highest rate achieved being a 567 UPH (Units Per Hour.)
- Pick to buffered packages from a conveyor belt to the correctly numbered aisle to be stowed.
- Picked bags and OVs (Over Sized) as well as staging them to be ready for loading onto delivery vans. Highest rate achieved being 1287 UPH.
- Problem Solved packages to ensure any damaged beyond repair items were returned to FC (Fulfillment Center) and repacking any good items to be delivered to customer in the same cycle. Dealt with and properly discarded hazardous material according to Amazon safety standards. Milk run and Campus Shipped any packages that were meant to be processed by other warehouses.
- OTR Problem solve to quickly deal with packages in a short time frame before vans were dispatched onto the road deciding whether they should still go out on the vans or be delayed for delivery.
- Audited AAs (Amazon Associates) for stow and pick to buffer as well as helping them identify any barriers they may have to result in a smoother workflow for the building.
- Stretched as a Process Assistant while under the PG (Process
Guide) role running sort in coordination with the onsite managers as well as Pick and Stage. Completed Apollo Audits as assigned by leadership throughout the shift. Labor Tracked AAs to their process process path (hard code and soft code.) - Inducted packages and diverted them to the correct conveyor belt while consistently meeting or exceeding daily benchmark rate. Highest rate achieved being 2095 UPH.
- Excelled in dwell finding ensuring daily scan compliance end at 99.95% or above.
- Waterspidered carts on dock ensuring a safe and steady flow of packages for unloaders.
- Unloaded packages of go carts to be inducted while following amazon safety standards. Highest rate achieved being a 2189 UPH.
Performer, Mover
Atkinson Moving
05.2018 - 06.2019
- Packed any loose belongings to be ready to move and carried all furniture and boxes on to and off the truck safely to not damage any customer items.
Center Associate
UPS
08.2017 - 01.2018
- Packed trucks safely with customer orders to be sent to smaller sort centers.
- Diverted packages to their properly color coded belts and helped clearing belts of stuck packages.
- Repaired broken boxes and dealt with missorted packages.
Dishwasher/Line, Cook/Truck Driver
Nick’s Roast Beef & Deli
11.2016 - 04.2017
- Washed dishes according to PDA (Pennsylvania Department of
- Agriculture) standards for safe reuse.
- Prepared food to be used by the line cooks for the day's meals.
- Drove food trucks and cooked the menu for companies lunchtime and special events.
- Trained new employees for dishwashing and operating the food truck side of the business.
Education
Associate of Science - Cybersecurity
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Father Judge Catholic High School
Philadelphia, PA06.2016
Skills
- Microsoft Office
- Problem Solving
- Training and Development
- Root Cause Analysis
- Training and Development
- Hazardous Materials
Timeline
Process Assistant
Amazon
12.2023 - Current
Interim Learning Trainer
Amazon
11.2023 - 12.2023
Learning Ambassador
Amazon
04.2022 - 10.2023
Sortation Associate
Amazon
10.2021 - 04.2022
Performer, Mover
Atkinson Moving
05.2018 - 06.2019
Center Associate
UPS
08.2017 - 01.2018
Dishwasher/Line, Cook/Truck Driver
Nick’s Roast Beef & Deli
11.2016 - 04.2017
Associate of Science - Cybersecurity
Community College of Philadelphia
High School Diploma -
Father Judge Catholic High School