Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Estevez Reyes

Roosevelt

Summary

Dynamic Shift Supervisor with proven expertise at CVS Pharmacy in staff training and operational efficiency. Skilled in cash handling and employee development, I enhanced customer satisfaction through effective complaint resolution and streamlined processes. Committed to maintaining high standards of workplace safety and team motivation, driving performance in fast-paced environments.

Work History

Shift Supervisor

CVS Pharmacy
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff on customer service best practices and operational efficiency.
  • Coordinated scheduling to maintain optimal staffing levels during peak hours.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Monitored inventory levels, implementing restocking processes to prevent shortages.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.

Unofficial Manager

Greek Cove
  • Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
  • Developed training programs for staff, improving team performance and efficiency.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Streamlined service processes, enhancing workflow efficiency and reducing wait times.
  • Provided exceptional customer service in fast-paced restaurant environment.
  • Operated cash register, processing orders and handling transactions efficiently.
  • Maintained cleanliness and organization of dining and kitchen areas to uphold safety standards.

Cashier

Burger King
  • Assisted in food preparation, ensuring adherence to quality and presentation guidelines.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Adapted quickly to changing priorities, demonstrating flexibility in various roles within the restaurant.
  • Resolved customer complaints professionally, contributing to improved guest satisfaction rates.

Education

High School Diploma -

Long Beach High School
Long Beach NY

Skills

  • Employee training
  • Workplace safety
  • Staff management
  • Training and mentoring
  • Cash handling expertise
  • Scheduling coordination
  • Staff motivation
  • Staff development

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor

CVS Pharmacy

Unofficial Manager

Greek Cove

Cashier

Burger King

High School Diploma -

Long Beach High School

Similar Profiles

CREATE PROFILE