Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Route Service Sales Representative
Cintas
Decatur, Georgia
10.2002 - Current
Participated in weekly team meetings to discuss performance metrics and areas of improvement.
Performed regular maintenance checks on vehicles used in route service activities.
Collaborated with other departments within the company regarding route information or changes.
Promoted positive relationships with customers to maintain consistent sales.
Utilized effective problem solving techniques when addressing difficult customer situations.
Organized paperwork associated with each stop made during routes such as invoices, bills of lading.
Demonstrated excellent communication skills when interacting with customers both in person and over the phone.
Correctional Officer
Georgia Department of Corrections
Milledgeville, GA
06.1997 - 09.2002
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Detected potential threats and quickly defused conflicts.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Oversaw public areas and grounds to verify cleanliness and inmate safety.