Kevin Salgado
Chicago,IL
Summary
Dedicated and detail-oriented Translator, Interpreter, and Scheduling Professional, currently a student committed to expanding expertise in digital marketing. Fluent bilingual communicator with proficiency in consecutive interpretation, written translation, and advanced grammar. Experienced in providing exceptional customer service, resolving inquiries, and ensuring seamless scheduling operations.
Overview
8
8
years of professional experience
Work History
Translator and Interpreter
Jerry Cleans
Chicago, IL
06.2017 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Scheduling Assistant
Jerry Cleans
Chicago, IL
06.2017 - Current
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Provided reminder calls to clients prior to scheduled visits.
- Provided administrative support for the scheduling team by responding to emails, phone calls, and other inquiries in a timely manner.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Resolved conflicts between conflicting appointments and deadlines while maintaining a high level of customer service.
Education
Digital Marketing
Saint Xavier University
Chicago, IL08-2027
Skills
- Consecutive interpretation
- Excellent listening
- Written translation
- Advanced grammar
- Professional ethics
- Live interpretations
- Cultural awareness
- Fluent bilingualism
- Fast reading comprehension
- Effective communication techniques
Languages
Spanish
Native/ Bilingual
Timeline
Translator and Interpreter
Jerry Cleans
06.2017 - Current
Scheduling Assistant
Jerry Cleans
06.2017 - Current
Digital Marketing
Saint Xavier University
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