Kevin Sanchez
Chicago,IL
Summary
I grew up in a struggling and dysfunctional home and learned pretty early on that life is and will always be hard and that It’s also what you make of it. I wanna do whatever I can to better myself every day and be able to one day buy my mom her own house. I’ve been doings things on my own since I was 16 while helping my mom pay bills and not once in my life since 16 years old have I ever needed help from anybody financially or got myself into debt. I can offer you guys a good hardworking employee who loves to work and always looking for opportunities to succeed more in life. I know the meaning of hard work.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
Berwyn, Illinois
03.2024 - 10.2024
- Greet guests and provided menus/silverware
- Provided excellent customer service to ensure costumer satisfaction.
- Assisted in training new servers
- Write down and send out orders to the kitchen
- Make and serve beverages / soup and salads
- Cash out my tables and make sure to provide receipt and correct change.
- Help out my co workers.
- Pre buss and wipe down tables/ sections
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Host/Server
IHOP
Cicero, Illinois
06.2022 - 03.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
- Resolved conflicts between customers when necessary.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Be a team player and get along with co workers and even have fun
Education
High School Diploma -
World Language High School
Chicago, IL06-2023
Skills
Fast learner
Guest Engagement
- Sales expertise
- Performance Improvement
Fast on my feet
Can get along with anyone
Can handle very stressful and hostile situations
Very discipline
Timeline
Server
Olive Garden
03.2024 - 10.2024
Host/Server
IHOP
06.2022 - 03.2024
High School Diploma -
World Language High School