Kevin Sanchez
Mission ,TX
Summary
Versatile and dynamic professional with a proven track record at South Texas Health System, excelling in customer service and nutrition knowledge. Demonstrated ability to enhance patient satisfaction through meticulous meal preparation and effective communication. Skilled in multitasking and problem-solving, consistently meeting healthcare standards. Achieved a 20% increase in compliance with dietary protocols through innovative teamwork and leadership. Have been able to successfully problem solve in every job i have been a part of.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dietary Aide
South Texas Health System
08.2024 - Current
- Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
- Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
- Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
- Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
Pawnbroker
First Cash Pawn
01.2024 - 07.2024
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on [Type] items after closely inspecting item values, collecting payments or tangible property as collateral.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Greeted incoming customers and offered to evaluate and assess items for appraisal.
Sales Associate
TJ Max
06.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Theatre Usher
Cinemark Tinseltown
06.2014 - 01.2021
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Demonstrated strong multitasking abilities while managing various tasks such as checking tickets at entrance points and distributing playbills to guests upon arrival.
- Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
- Sold admission, processed payments, and issued tickets.
- Supported box office operations as needed, processing ticket sales and providing accurate event information to patrons.
- Directed ticket holders to seats and facility locations.
- Increased patron satisfaction through timely resolution of seating disputes or ticketing errors that arose during events.
- Maintained clean and organized venue to create pleasant experience for guests.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Handled crowd control to maintain order and prevent overcrowding.
- Maintained professional demeanor to represent venue and create positive impression.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
Education
No Degree - Certified Nursing Assistant
South Texas Training Center
PHARR06-2025
High School Diploma -
Mission High School
MISSION06-2015
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Team collaboration
- Detail-oriented
- Sanitation practices
- Relationship building
- Computer skills
- Meal preparation
- Heavy lifting
- Nutrition knowledge
- OSHA compliance
- Scheduling and planning
- Healthcare
- Multitasking
- Attention to detail
- Task prioritization
- Money handling
- Active listening
- Reliability
- Team leadership
- Effective communication
Accomplishments
Successful completion of the Mission Police Explorer Program
Successful completion of Certified Nursing Assistant Course
Certification
Level 2 security Guard
Emergency Dispatch Certification
CNA (in progress)
Food Handlers Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dietary Aide
South Texas Health System
08.2024 - Current
Pawnbroker
First Cash Pawn
01.2024 - 07.2024
Sales Associate
TJ Max
06.2021 - 06.2023
Theatre Usher
Cinemark Tinseltown
06.2014 - 01.2021
Level 2 security Guard
Emergency Dispatch Certification
CNA (in progress)
Food Handlers Certification
No Degree - Certified Nursing Assistant
South Texas Training Center
High School Diploma -
Mission High School
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