Kevin Shepard

Purcell,OK

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

years of professional experience

Work History

Parts Sales Manager

Floyd's Recreational Vehicles

06.2021 - Current

Calculated sales commissions for 5 parts sales representatives.
Managed team of 10 direct reports and 5 parts specialists .
Bolstered sales and inventory management by effectively controlling daily parts program activities.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
Submitted reports to senior management to aid in business decision-making and planning.

Parts Sales Associate

Jim Falk Motors

03.2018 - 05.2021

Assisted customers in finding appropriate parts promptly.
Ordered parts from various distributors to fulfill demands.
Conducted cash handling, credit card transactions and register closeout at end of business day.
Stocked and managed stock of parts.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Maintained clean and neat parts counter and sales floor.
Organized parts storage and stocked inventory according to established guidelines.

Logistics Manager

LabCorp

05.2010 - 12.2017

Directed shipping and receiving of wide range of products daily.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Coordinated dispatching of 40 drivers to accomplish daily delivery requirements.
Administered sales orders, as well as processed and documented transactions.
Conducted research to address shipping errors and packaging mistakes.
Led value-added customer service team that consistently over-delivered on customer expectations.
Managed monthly freight cost reporting processes.

Education

Bachelor of Science - Divinity

Trinity Baptist Bible College

Oklahoma City, OK

08.2006

High School Diploma -

Fort Zumwalt South High

City Of Saint Peters, MO

06.1999

Skills

Contract Terms Interpretation
Budgeting and Expenditures
Analytical and Critical Thinking
Operational Records Review
Upselling Strategies
Customer Service

Sales and Promotions
Flexible Hours
Upselling Techniques
Suggestive Selling
Excellent Written and Verbal Communication
Teamwork and Collaboration

Timeline