Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Sherman

Richmond,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Sr. Systems Specialist

Comcast
Richmond, VA
06.2023 - Current
  • Contributes to technical projects related to platform stability, data integrity, and other HR-related systems.
  • Serves as a Tier 3 escalation for system support cases.
  • Supports, documents, and maintains Workday configuration of third-party vendors for our Workday Platform functional footprint.
  • Content creation for the Transitional Skills Lab with Articulate Storyline, Rise, and Camtasia.

LMS and Info Systems Specialist, L&D

Comcast
Richmond, VA
10.2020 - 10.2024
  • Created and maintained user accounts in the Learning Management System for new users.
  • Developed training materials, including tutorials and documentation, to support users of the LMS.
  • Assisted with troubleshooting issues related to the use of the LMS platform.
  • Conducted periodic reviews of existing courses and content on the LMS platform.
  • Updated content on the LMS platform based on feedback from instructors or learners.
  • Implemented security protocols and measures for access control within the Learning Management System.
  • Tested new versions of software prior to deployment onto production systems.

Education

Certificate of Completion - Graphic Communications

Spotsylvania Career And Tech Center
Spotsylvania, VA
06-1997

Some College (No Degree) - Project Management

Capella University
Minneapolis, MN

Skills

  • LMS: Workday Learning, Training Orchestra, reporting, problem-solving, troubleshooting learning content in the LMS (SCORM, media player, browser configuration)
  • Software and Platforms: Operating systems (WIN OS / iOS), browsers (Chrome, Edge,), Microsoft Office products, Teams, OneDrive, Camtasia, e-learning creation in the Articulate Suite with Storyline 360 and Articulate Rise, Create, PMM, Training Arcade, and the Comcast Business Partner Portal

Timeline

Sr. Systems Specialist

Comcast
06.2023 - Current

LMS and Info Systems Specialist, L&D

Comcast
10.2020 - 10.2024

Certificate of Completion - Graphic Communications

Spotsylvania Career And Tech Center

Some College (No Degree) - Project Management

Capella University

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