Kevin Smith
Elmhurst,NY
Summary
Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
11
11
years of professional experience
Work History
Service Coordinator
SEIU
New York, NY
09.2014 - 10.2018
- Encourage Union Members to attend political functions
- Interview Union Members about various political candidates the Union may endorse
- Provide Clear Polite Telephone & Computer Communication
- Communication Center
- Coordinated service delivery among multidisciplinary teams to enhance client support.
Service Coordinator
Community Access
New York, NY
09.2010 - 09.2016
- Assist consumers with Managing their Mental illness to Lead Person Centered & Fruitful lives
- Document Meetings with Consumers by Writing progress notes & Bill Medicaid Consistent with Deadlines
- Attend monthly case conferences to discuss consumer related issues
- Attend all necessary Trainings & Workshops for Further Development of Skill Sets
- Assist Program Director in day to day Operations
- Make all Necessary Appointments for Consumers
- Accompany and Encourage Consumer in Keeping these Appointments
- Enact Consumer’s Psychiatric Emergency Plan in the event of Crisis
- Continue to Provide Services and Support in the event of Hospitalization
Mental Health Association (Internship)
HopeLine
05.2015 - 08.2015
- Counsel callers about Substance Use & Assist them with Related Issues
- Refer callers to various Rehabilitation Programs & other Resources that may be of Assistance
- Reassure callers that HopeLine is Always Available for them, & They are Not Alone in their Struggle
- Educating callers on the Research Available to Provide Accurate Information
Residential Counselor
Educational Alliance
L.E.S., NY
11.2007 - 09.2010
- Ensure Facility Security & Handle any Emergency Through the Course of the Evening
- Interview Clients & Report Bi-weekly Progress Notes to Ensure a Healthy level of Development with Each Client
- Help Clients to Manage Mental illness & Develop Living Skills
- Assist Clients in Developing Socialization Skills
- Educate Clients about Medication Management, Including their Specific Regimen
- Direct & Assist clients to Various Substance Abuse Programs as Needed
- Maintain the Facility in Monitoring Client Decompensation, Violent Behavior & Isolation in order to Intervene When Necessary to Protect Themselves, the Facility & Staff
- Act as Liaison with Various Agencies in Psychiatric, Medical, Legal, Family & Financial Areas
- Ensure Clients Have Assistance to Make Their Lives as Productive as Possible
Education
M.S.W. -
Hunter College, Silberman School of Social Work
01.2016
B.A. - English and Comparative Literature
St. John’s University
03.1993
Skills
- MS Office Suite, AWARDS, Various Audio programs
- Client advocacy
- Notetaking and documentation
- Goal setting
- Individualized service plans
- Service monitoring and evaluation
- Needs assessment
- Program follow-up and assessment
- Meeting facilitation
- Ongoing client support
- Detail orientation
- Multitasking
- Conflict resolution
- Written communication
- Care coordination
- Behavioral management
- Crisis intervention
- Adaptability
- Crisis management
- Patient relationship management
- Professional demeanor
- Cultural Competency
- Case management
- Coping techniques
Accomplishments
Spanish Literacy Medal HS
A+ Computer Certification
Languages
English
Full Professional
Interests
- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I like working with my hands and fixing things
- Animal Care
- Strategy Games
- Fundraising Events
- Music
- Road Trips
Timeline
Mental Health Association (Internship)
HopeLine
05.2015 - 08.2015
Service Coordinator
SEIU
09.2014 - 10.2018
Service Coordinator
Community Access
09.2010 - 09.2016
Residential Counselor
Educational Alliance
11.2007 - 09.2010
B.A. - English and Comparative Literature
St. John’s University
M.S.W. -
Hunter College, Silberman School of Social Work
AWARDS
Amateur Historian
Spanish Literacy Medal HS
A+ Computer Certification