Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Soria

Chambersburg,PA

Summary

Results-driven Manager with proven ownership and initiative. Strong work ethic combined with a commitment to exceeding company expectations. Expertise in fostering productive relationships and driving team development in fast-paced, deadline-oriented settings. Track record of success in collaborative environments.

Overview

9
9
years of professional experience

Work History

Manager

The Dog Coop
Washington, DC
05.2024 - Current
  • Trained new staff on handling techniques, safety protocols, and company policies.
  • Established operational processes for dog care business, ensuring efficient daily operations.
  • Developed strong client relationships, expanding customer base and driving growth.
  • Managed financial performance through budgeting, cost control, and revenue tracking.
  • Oversaw inventory management for pet supplies and equipment to optimize resource availability.

Sales Representative

Dolce & Gabbana
Hyattsville, MD
01.2024 - 05.2024
  • Executed high-value transactions with accuracy to ensure seamless checkout experiences.
  • Exceeded sales targets through exceptional customer service and promotion of high-end luxury products.
  • Implemented in-store visual merchandising strategies to create an inviting, upscale shopping environment.
  • Managed inventory levels to maintain product availability and organization.

Sales Manager

Happy Paws
Washington, DC
08.2019 - 01.2024
  • Increased monthly sales of merchandise, online transactions, and appointment packages by 45% through effective client communication.
  • Led a team of 12 employees to streamline daily operations and ensure efficiency.
  • Led training sessions for team members on product knowledge and sales techniques.
  • Conducted regular performance reviews to assess staff development needs.
  • Supervised 40 to 60 dogs daily, catering to diverse breeds and personalities during training and play sessions.
  • Administered specific dietary needs and medication regimens for clients' pets.

Host

Vinoteca
Washington, DC
09.2016 - 08.2019
  • Greeted an average of 200 guests per day at the door and escorted them to their tables.
  • Provided attentive and professional customer service and contributed to customer retention.
  • Scheduled reservations for 60+ customers daily both over the phone and online.
  • Assisted in preparing the dining area prior to customers arrival and helped with transitioning to new arrivals by cleaning off tables.

Education

High School Diploma -

Theodore Roosevelt High School
Washington, DC

Skills

  • Inventory management
  • Team leadership and building
  • Client relationship management
  • Employee training
  • Operational efficiency
  • Customer relationship management

Timeline

Manager

The Dog Coop
05.2024 - Current

Sales Representative

Dolce & Gabbana
01.2024 - 05.2024

Sales Manager

Happy Paws
08.2019 - 01.2024

Host

Vinoteca
09.2016 - 08.2019

High School Diploma -

Theodore Roosevelt High School

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