Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Stafford

Texas City,TX

Summary

Detail-oriented staff member with strong administrative, organizational, and problem-solving skills. Experienced in effectively coordinating people, activities, and documents to ensure seamless operations. Committed to delivering top-notch work and maximizing productivity in all tasks undertaken.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Patient Registration Specialist

UTMB Galveston
05.2024 - 04.2025
  • Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.

Marketing

Impact! Partners Financial
11.2022 - 05.2024
  • Collaborated with marketing teams to align social media efforts with overall marketing strategies.
  • Created marketing materials.
  • Measured and reported results of marketing initiatives.
  • Strengthened brand presence, executing targeted marketing campaigns in collaboration with marketing team.
  • Planned and carried out successful marketing events and trade show appearances as head of 6-person marketing team

Outpatient Manager/Business Development Executive

Copper Springs East
07.2018 - 10.2022
  • Served as liaison between patients, families, providers, and other healthcare professionals, ensuring seamless coordination of services across departments.
  • Developed strong relationships with local providers, resulting in increased referrals and revenue growth for outpatient department.
  • Supported growth of outpatient services by identifying opportunities for program expansion and developing marketing strategies to increase community awareness.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Reduced errors in billing by accurately maintaining patient records with updated insurance information.

Admissions Coordinator/BHT

Horizon Health And Wellness
03.2010 - 07.2018
  • Managed high call volumes to schedule appointments, verify insurance coverage, and address patient inquiries professionally.
  • Expedited emergency room admissions through rapid assessment of incoming patients'' needs and prioritizing accordingly.
  • Managed complex scheduling tasks involving multiple healthcare providers to facilitate timely and well-coordinated patient care.
  • Improved accuracy in documentation by diligently reviewing and verifying patient insurance information, demographics, and medical history.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Education

Emergency Medical Technician -

Central Arizona College
05.2018

High School Diploma -

Williamsport Area Senior High School
02.2006

Skills

  • Online Marketing
  • Marketing Strategies
  • Application Review
  • Process Management
  • Sales experience
  • Computer Literacy
  • Understanding of medical terminology
  • Data entry
  • Problem-solving abilities
  • Patient scheduling

Certification

TWIC Card

EMT Certification

Timeline

Patient Registration Specialist

UTMB Galveston
05.2024 - 04.2025

Marketing

Impact! Partners Financial
11.2022 - 05.2024

Outpatient Manager/Business Development Executive

Copper Springs East
07.2018 - 10.2022

Admissions Coordinator/BHT

Horizon Health And Wellness
03.2010 - 07.2018

High School Diploma -

Williamsport Area Senior High School

Emergency Medical Technician -

Central Arizona College