Kevin Starks
Indianapolis,IN
Summary
Dynamic leader with a proven track record at Starks Investmentz, LLC, excelling in operations management and customer relations. Mentored teams towards excellence at NewFields, fostering a culture of continuous improvement. Skilled in project management and verbal communication, consistently achieving high customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Owner
Starks Investmentz, LLC
01.2023 - Current
- Enhanced guest satisfaction by providing personalized customer service and addressing individual needs.
- Planned and executed marketing activities to improve property brand and increase revenue.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
Director Trainee
NewFields
01.2018 - 01.2023
- Shadow the current director or senior leaders to understand organizational operations and decision-making.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Assisted in recruiting, hiring and training of team members.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Public Health and Hygiene Supervisor
LA Fitness
01.2011 - 01.2018
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
Education
High School Diploma -
Selma High School
2180 Broad St, Selma, AL05-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
Timeline
Owner
Starks Investmentz, LLC
01.2023 - Current
Director Trainee
NewFields
01.2018 - 01.2023
Public Health and Hygiene Supervisor
LA Fitness
01.2011 - 01.2018
High School Diploma -
Selma High School
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