Kevin Starrette
Katy,TX
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
23
23
years of professional experience
Work History
Customer Experience Manager
Home Depot
06.2011 - Current
General Manager
Star Tubs & Fiberglass
02.2007 - 05.2011
Assembly Line Production Worker
Ford Motor Company
07.2001 - 01.2007
Education
Associate of Science - Biology
Tidewater Community College
Norfolk, VA06.1995
Skills
- Program Improvement
- Training and Onboarding
- Product Promotion
- Problem-solving abilities
Timeline
Customer Experience Manager
Home Depot
06.2011 - Current
General Manager
Star Tubs & Fiberglass
02.2007 - 05.2011
Assembly Line Production Worker
Ford Motor Company
07.2001 - 01.2007
Associate of Science - Biology
Tidewater Community College
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