Kevin Sylvas
Milwaukee,WI
Summary
Proven Leasing Consultant with a track record of enhancing resident satisfaction and retention at Pinnacle Ridge through expert customer service and a deep understanding of fair housing regulations. Skilled in conducting market research and coordinating events, I excel in building rapport and driving community engagement. Achieved a significant increase in lease renewals by applying both interpersonal and analytical skills.
Overview
16
16
years of professional experience
Work History
Leasing Consultant
Pinnacle Ridge
02.2012 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Leasing Assistant
PNW Properties
09.2008 - 02.2012
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
Education
High School Diploma -
James Madison High School
Milwaukee, WI06.2006
Skills
Customer Service
Fair Housing Regulations
Building rapport
Fair housing policies
Timeline
Leasing Consultant
Pinnacle Ridge
02.2012 - Current
Leasing Assistant
PNW Properties
09.2008 - 02.2012
High School Diploma -
James Madison High School
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