Kevin Tello
Indianapolis,IN
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
El Arado Mexican Grill
Indianapolis, Indiana
01.2023 - Current
- Monitored employee attendance, timekeeping, and payroll information for accuracy.
- Communicated with customers to identify needs and enhance service delivery.
- Collaborated with management to develop strategic plans for achieving business objectives.
- Created an inventory tracking system to streamline ordering of supplies.
- Maintained sales transaction records using point-of-sale systems for accurate reporting.
- Organized training sessions for new hires to ensure workplace acclimatization.
- Resolved team conflicts effectively, promoting a cooperative work environment.
- Evaluated business performance, identifying opportunities for improvement across teams.
Pastry Chef
Central Nine Culinary
Indianapolis, Indiana
08.2022 - 05.2023
- Supervised dessert preparation and presentation for catered events and in-store customers.
- Customized items for seasonal offerings, special events, and personal requests.
- Trained junior pastry staff on advanced baking techniques and kitchen safety protocols.
- Enhanced team performance to ensure high-quality meals produced daily.
- Delivered exceptional customer service by managing special dessert requests and dietary restrictions.
- Oversaw pastry production for catering and pick-up orders, maintaining consistency and quality.
Education
High School Diploma -
Southport Highschool
Indianapolis, IN05-2024
Some College (No Degree) - Accounting And Finance
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer service
- Strategic planning
- Team collaboration
- Conflict resolution
- Event coordination
- Employee training
- Payroll administration
- Timekeeping management
- Inventory tracking
- Quality assurance
Timeline
Assistant Manager
El Arado Mexican Grill
01.2023 - Current
Pastry Chef
Central Nine Culinary
08.2022 - 05.2023
High School Diploma -
Southport Highschool
Some College (No Degree) - Accounting And Finance
Ivy Tech Community College of Indiana
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