Kevin Tressler

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Managed inventory control, cash control, and store opening and closing procedures.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
• Increased overall profitability through effective cost control measures, such as managing inventory and reducing waste materials.
• Supervised and managed shop operations and tasks.

We had 23 locations, all over DFW area.

• Inventory, sales, basic computer knowledge. Updating all computer programming if needed.
• Fleets/house accounts and adding additional new fleet future clients.
• Executed mechanical sales and building estimates and proper training for searching and ordering parts for clients vehicles.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Diagnosing check engine light codes and any other problems or concerns the client might have regarding their vehicle, if mechanic was attending other clients. 609 Certified. Certified Inspector if needed as well. From ASM to OBD and safety inspections.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
• Built lasting relationships with clients through outstanding customer service interactions.

Senior manager was in charge of 3-4 locations under the Regional Manager. Handled payroll, Inventory control, District Manager meets and grading at each location. Staffed each location from Store Managers to inspectors and technicians trained for sales and customer service.

Previous to this I have experience at, these are not in order or dates not included.

• Bankston CJ Dodge Frisco- until closing. Handled parts and general servicing if technicians had trouble or needed help.
• Acura Of Plano- Parts Specialists.
• Volvo of Dallas- Parts specialists and Commerical services and customer counter.
• Car Spa- Car wash Cashier and sales.
• Qwik Wash America- Asst Manager, and car wash sales.
• Mustang Elite Car Wash- Lube technician and inspector.
• Drivers Edge- Senior Manager.
• NTB- tire specialists
• Lowes- PSA
• Mobil 1 Lube center- Senior Manager.