Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Urbina

Arlington,TX

Overview

11
11
years of professional experience
1
1
Certification

Work History

Wait Staff Member

Mr.Chopsticks
02.2023 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to increase bills up to 40% per entrée.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner for up to 20 costumers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

HVAC Assistant

Self-employeed
01.2013 - 01.2018
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Joined pipes or tubing to refrigerant and water sources to form complete circuit.
  • Lubricated shafts and bearings to protect from moisture and corrosion.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.

Education

BBA - Finance

University of North Texas
Denton, TX
05.2025

Skills

  • Spanish/ Native
  • Excel (Competent)
  • Tableau (Beginner)
  • SolidWorks (Proficient)
  • Business Communication
  • Order Management
  • Order Accuracy
  • POS System Operation

Certification

Tips for Writing Business Emails (LinkedIn Certificate)

Super Store (Tableau Project) - Created Dashboard to better understand profit & loss by region, product, and returns


Timeline

Wait Staff Member

Mr.Chopsticks
02.2023 - Current

HVAC Assistant

Self-employeed
01.2013 - 01.2018

BBA - Finance

University of North Texas
Kevin Urbina