Kevin Urbina
El Paso,TX
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through effective issue resolution and strategic engagement initiatives. Skilled in time management and attention to detail, I streamlined inventory processes, reducing waste while fostering strong interdepartmental relationships. Committed to delivering exceptional service and operational excellence.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
El Paso, TX
01.2025 - 07.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Machine Operator
Summit Plastic Molding
El Paso, TX
08.2023 - 01.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Cook
Applebee's
El Paso, TX
07.2022 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Attended 3 Full School Years -
Horizon High School
El Paso, TXSkills
- Customer service
- Time management
- Attention to detail
- Sense of urgency to complete tasks on time
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate
Walmart
01.2025 - 07.2025
Machine Operator
Summit Plastic Molding
08.2023 - 01.2024
Cook
Applebee's
07.2022 - 05.2023
Attended 3 Full School Years -
Horizon High School