Kevin Velasquez Domingo
Catering Sales Manager
Vancouver,WA
Summary
Seasoned Catering Manager with a passion for creating quality experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent customer service, resulting in business growth.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Catering Sales Manager
The Porter Hotel
10.2023 - Current
- Create competitive proposals that effectively showcase the unique value and offerings of our catering services
- Help clients stay within their budget while delivering high-quality catering experiences
- Maintain network connections and work collaboratively to generate new business through referrals and RFP's
- Manage post-event follow-up process, getting feedback from clients to continually refine our services
- Collaborate with culinary team to develop menus tailored to specific client needs and preferences
- Conduct site visits for prospective clients to showcase venue capabilities and offerings
- Maintain accurate records of client meetings, booked events, and financial transactions using CRM software
- Create BEO's and contracts for booked events
- Handle deposits taken and process final billing for each event
Catering Manager
McMenamins
04.2021 - 10.2023
- Promoted from catering captain after 3 months
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them
- Look over BEO's and create schedule for employees
- Manage Labor and create daily labor report
- Help out at other locations when needed
- Monitored and adjusted pricing, discounts and promotions to maximize profitability
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Create maps for all events
- Order linen and any other catering needs weekly
- Gather employee hours report at the end of each pay period and split up gratuities from events worked
- Train all new catering employees
- Do new hire orientation and safety walk through with new hires
COVID-19 Contact Tracer
WA Department Of Health
11.2020 - 04.2021
- Initiate prompt communication with people exposed to COVID-19 through texts and phone calls
- Provided educational and informational resources regarding isolation policies and quarantine measures
- Performed record keeping by logging client information within secure contact-tracing software
- To document information, including contact demographics, underlying medical conditions, and other risk factors
- Use my bilingual abilities to talk to people in Spanish
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems
- Developed and implemented training classes to educate team members and community residents
- Managed time efficiently in order to complete all tasks within deadlines
Banquet & Restaurant Supervisor
Warehouse 23
09.2018 - 09.2020
- Make sure room is correctly set and check in with the contact of the group and make any changes that they have
- Get with the team on how the day is going to go and make sure they stay on task the whole time
- Clean up and set for the next event
- Check in with banquet bar team and make sure they are doing okay throughout the event
- Do bar paperwork and count back money and enter numbers into our system
- Checking with the kitchen to make sure food looks good and no long ticket times
- Weekly bar ordering to make sure we are always stocked on alcohol and checking in weekly with my distributors on any new products
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
Lead Banquet Server
Heathman Lodge
05.2015 - 12.2019
- Read BEO and get food prepped for event
- Make sure food goes out at the right time and keep it stocked
- Clean event space and get it ready for the next event
- Arranged linens and table settings according to seating plan and event theme
- Maintained event cleanliness during service by promptly clearing dishes after each course
- Trained banquet servers
Sales Associate
Blackjack Fireworks
06.2015 - 07.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled orders for customers who were looking to spend $500+ on fireworks.
Education
Associate of Arts - General Studies
Clark College
Vancouver, WA 09.2014 - 07.2016
High School Diploma -
Columbia River High School
Vancouver, WA 09.2010 - 06.2014
Skills
Order entry
Timeline
Catering Sales Manager
The Porter Hotel
10.2023 - Current
Catering Manager
McMenamins
04.2021 - 10.2023
COVID-19 Contact Tracer
WA Department Of Health
11.2020 - 04.2021
Banquet & Restaurant Supervisor
Warehouse 23
09.2018 - 09.2020
Sales Associate
Blackjack Fireworks
06.2015 - 07.2017
Lead Banquet Server
Heathman Lodge
05.2015 - 12.2019
Associate of Arts - General Studies
Clark College
09.2014 - 07.2016
High School Diploma -
Columbia River High School
09.2010 - 06.2014
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