Dynamic Eligibility Specialist Supervisor with over 20 years at Jefferson County Human Services, demonstrating exceptional problem-solving and effective communication skills. Elevated customer service standards in high-stress environments, significantly contributing to program successes. Expert in Medicaid knowledge and teamwork, ensuring seamless operations and enhanced public assistance programs.
I worked for Jefferson County Services for 20 years in different capacities. I was hired to work at the Gilpin satellite office. I was transferred down to work the Employment First Program. I promoted to Colorado Works two parent household case manager. Then promoted to supervisor. I was then assigned the supervisor job over the good stamp / Medicaid unit. I was involved with the roll out of CBMS.