Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Vieweg

Idaho Springs,CO

Summary

Dynamic Eligibility Specialist Supervisor with over 20 years at Jefferson County Human Services, demonstrating exceptional problem-solving and effective communication skills. Elevated customer service standards in high-stress environments, significantly contributing to program successes. Expert in Medicaid knowledge and teamwork, ensuring seamless operations and enhanced public assistance programs.

Overview

1
1
year of professional experience

Work History

Eligibility Specialist Supervisor

Jefferson County Human Services

I worked for Jefferson County Services for 20 years in different capacities. I was hired to work at the Gilpin satellite office. I was transferred down to work the Employment First Program. I promoted to Colorado Works two parent household case manager. Then promoted to supervisor. I was then assigned the supervisor job over the good stamp / Medicaid unit. I was involved with the roll out of CBMS.

Sales Associate

Rocket Store
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Science Education

University of Northern Iowa
Cedar Falls, IA
05.1989

AA And AS Degrees - General Studies

Marshalltown Community College
Marshalltown, IA
05.1986

Skills

  • Data Entry
  • Effective communication skills
  • Telephone Etiquette
  • Interviewing
  • Documentation And Reporting
  • Verbal Communication
  • Application Review
  • Public Assistance
  • Appointment Scheduling
  • Program knowledge
  • Documentation and paperwork
  • Policy Interpretation
  • Resource information
  • Cultural Competency
  • Social Services
  • Disability Awareness
  • Government relations
  • Medicaid knowledge
  • Eligibility Determination
  • Problem-Solving
  • Critical Thinking
  • Attention to Detail
  • Teamwork and Collaboration
  • Customer Service

Timeline

Sales Associate

Rocket Store
06.2023 - Current

Eligibility Specialist Supervisor

Jefferson County Human Services

Science Education

University of Northern Iowa

AA And AS Degrees - General Studies

Marshalltown Community College
Kevin Vieweg