Kevin Walker
Lititz,PA
Summary
Versatile, results-driven, team-oriented senior level executive with 27 years of experience in behavioral healthcare and social services specializing in program development and program growth with a focus on delivering excellent programming and services to people in need. Demonstrated ability to achieve staff buy-in, effectively communicate vision, and move organizational culture forward.
Overview
27
27
years of professional experience
Work History
Executive Director and VP of the Northeast Region
Retreat Behavioral Health
09.2014 - 06.2024
- Responsible for the day-to-day staffing and operation of a 175 bed residential treatment facility providing medical and clinical care for individuals with substance use disorders and primary mental health disorders.
- Oversight of three outpatient offices providing clinical services to substance use disorder and mental health clients.
- Achieved successful inspections by ensuring that all programs met payor contract requirements and remained in compliance with regulatory bodies including DDAP and OMHSAS in Pennsylvania, as well as Joint Commission and CARF.
- Successfully developed teams to effectively deliver high quality treatment with a focus on leadership development. Created and implemented a year long leadership development program called "Retreat Keystone Academy" for staff interested in raising their leadership lid.
- Worked with the COO and CEO to develop strategic plans, annual business development goals, and overall growth strategy. Grew from a 120 bed facility to a 175 bed facility.
- Engaged the surrounding communities through education initiatives, company sponsored events, and participation in local business forums.
Executive Director of Life Counseling Services
Onward Behavioral Health
09.2010 - 07.2014
- Oversaw 28 outpatient counseling offices in Pennsylvania and New Jersey which included supervision of 25 site managers.
- Responsible for staffing the offices with qualified therapists in conjunction with the site managers.
- Managed the admissions department with a focus on customer service and responsiveness, improving the dropped call rate by 20%.
- Responsible for developing programmatic budgets, developing and implementing strategic plans for growth, negotiating insurance contracts and negotiating office leases.
- Responsible for marketing the programs and expanding the organization's referral base. helping to grow the program census by ten percent and adding three offices.
Program Supervisor, In Home Protective Services
Lutheran Children And Family Service
10.2008 - 10.2010
- Supervised a team of six social workers who provided in-home support for families impacted by sexual abuse, substance abuse, and mental illness.
- Ran psycho-educational groups for adults impacted by sexual abuse, substance abuses, and mental illness.
- Responsible for developing treatment plans and reporting patient progress to The Department of Human Services.
Family Reunification/SCOH Social Worker
Lutheran Children And Family Service
05.1999 - 10.2008
- Provided in-home counseling and support for families with dependant children return to the home, areas of focus included life skills, parenting, behavior modification, and linkage to community services
- Worked in Bucks County and Philadelphia County
- Developed treatment plans and maintained documentation relative to all client interaction
Group Home Manager
The Howard Center For Human Services
07.1997 - 05.1999
- Ran a community-based residential treatment facility for dependent children.
- Worked closely with a treatment team that included a program director, child therapist, and psychiatrist.
- Responsible for facility budgeting, development of facility rules, supervising respite staff, planning group activities, supervising family visitation, and working without outside agencies towards achieving permanency for the children.
Education
Bachelor of Arts - Sociology
Eastern University
St. Davids, PAMaster of Science - Human Services
Capella University
Minneapolis, MNSkills
- Community Engagement
- Program Management
- Strategic Planning
- Leadership Development
- Staff Development
- Strategic Thinking & Planning
- Crisis Management
Timeline
Executive Director and VP of the Northeast Region
Retreat Behavioral Health
09.2014 - 06.2024
Executive Director of Life Counseling Services
Onward Behavioral Health
09.2010 - 07.2014
Program Supervisor, In Home Protective Services
Lutheran Children And Family Service
10.2008 - 10.2010
Family Reunification/SCOH Social Worker
Lutheran Children And Family Service
05.1999 - 10.2008
Group Home Manager
The Howard Center For Human Services
07.1997 - 05.1999
Bachelor of Arts - Sociology
Eastern University
Master of Science - Human Services
Capella University
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