Kevin Washington
Erlanger,Kentucky
Summary
Proven Sales Associate at Bargain Hunt, adept in customer engagement and payment processing, showcases exceptional people skills and a commitment to quality assurance. Leveraging expertise in policy adherence and teamwork, consistently enhances customer satisfaction and team efficiency. Excels in multi-tasking, driving performance improvements and positive outcomes.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bargain Hunt
Erlanger, KY
03.2023 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered store and merchandise questions and led customers to wanted items.
- Answered customer inquiries regarding product pricing and availability.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Quality Assurance Inspector
Ingram Micro
Hebron, KY
08.2022 - 02.2023
- Investigated customer complaints related to product quality or performance issues.
- Inspected and repaired products to meet quality expectations.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Analyzed rejected materials and determined root cause of failure or defect.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Performed visual inspections of products to ensure product quality.
Education
High School Diploma -
Holmes High School
Covington, KY06-2017
Skills
- Excellent people skills
- Payment processing
- Friendly and outgoing
- Customer needs assessment
- Policy and procedure adherence
- Reliable and punctual
- Teamwork and collaboration
- Multi-tasking strength
- Store opening and closing
- Customer engagement
- Display setup
- Cash register operation
Timeline
Sales Associate
Bargain Hunt
03.2023 - Current
Quality Assurance Inspector
Ingram Micro
08.2022 - 02.2023
High School Diploma -
Holmes High School
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