Kevin Wei
Chicago,IL
Summary
Seasoned Supply Chain Operations Manager with 7 years of experience applying exceptional planning and problem-solving capabilities toward enhancing business processes and activities. Results-driven and resilient in developing teams while improving productivity. Bringing solid understanding of industry trends, excellent communication skills, and a vision of continuous improvement. Forward-thinking team leader, skilled at operating multi-department efforts to efficiently meet goals.
Overview
8
8
years of professional experience
Work History
Operations Manager
Coyote Logistics, UPS
09.2021 - Current
- Led a team of 8 staff to consistently execute upon 5,000 monthly shipments with 95% on-time delivery performance.
- Trained and supervised operations staff to ensure employee compliance with company policies and productivity growth metrics.
- Developed systems and procedures to improve operational quality and team efficiency.
- Implemented strategies to maximize customer satisfaction.
Operations Lead
Coyote Logistics, UPS
01.2020 - 09.2021
- Led customer-facing engagements within Coyote Transportation Management (part UPS Supply Chain Solutions) to provide staff augmentation and outsourced professional services.
- Allocated staff and financial resources to meet production goals.
- Performed quality control and audited cost data to drive drive profitability.
Project Supervisor
UPS
11.2019 - 01.2020
- Relocated to UPS North Atlantic Hub in Secaucus, NJ to procure, staff, and manage supplemental capacity from 60 local contractors during Peak shipping volumes
- Delivered completed projects on time by prioritizing multiple tasks in highly dynamic project setting.
Customer Operations Representative
Coyote Logistics, UPS
06.2017 - 11.2019
- Led projects and implementations of internal processes, methodologies and tools to improve business performance.
- Designed and executed processes to meet business initiatives and drive continuous improvement.
National Account Manager
Sunjoy Group, LLC
08.2015 - 06.2017
- Managed, supported, and grew business relationships with existing accounts and developed strategies to effectively capitalize on sales funnel.
- Increased market penetration by growing brand awareness through email marketing campaigns, trade shows, and industry partnerships.
Education
Bachelor of Arts - Economics
University of Illinois At Urbana-Champaign
Champaign, IL05.2015
Skills
- Process Improvement Strategies
- Mergers and Acquisitions Knowledge
- Staff Training
- Data Archiving
- Supply Chain Distribution
- Systems Implementations
- Project Management
- Business Development
- Report Generation
- Account Management
Languages
Chinese (Mandarin)
English
Timeline
Operations Manager
Coyote Logistics, UPS
09.2021 - Current
Operations Lead
Coyote Logistics, UPS
01.2020 - 09.2021
Project Supervisor
UPS
11.2019 - 01.2020
Customer Operations Representative
Coyote Logistics, UPS
06.2017 - 11.2019
National Account Manager
Sunjoy Group, LLC
08.2015 - 06.2017
Bachelor of Arts - Economics
University of Illinois At Urbana-Champaign
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