Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Kevin Wesley

Kevin Wesley

Calls
Columbia,SC

Summary

Experienced in utilizing computer systems for account research and data entry, ensuring accuracy in company databases. Demonstrated ability to handle incoming calls efficiently while providing detailed information on products and services. Recognized for delivering quality customer service through effective communication and problem-solving skills. Background includes software testing to maintain system reliability, contributing to overall operational success.

Goal-oriented professional with extensive experience in dedicated customer service. Remains highly poised, positive and confident to thrive in fast-paced environment. Focused on continual self-improvement to professionally represent company.

Online Customer Service Commerce with demonstrated skills in dedicated support, organization, and problem-solving. Proven strengths in establishing rapport with customers and building lucrative partnerships.

Overview

7
7
years of professional experience

Work History

Work From Home Agent

Shift smart
Columbia
06.2020 - 06.2022
  • Utilized computer systems to access accounts for research purposes.
  • Answered incoming calls in a timely manner and provided accurate information on products and services.
  • Verified accuracy of data entry into company database system.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Landscape Worker

Jefferson
Columbia, SC
06.2015 - 06.2017
  • Adhered to safety protocols when operating heavy machinery on the job site.
  • Constructed fences around properties in order to provide privacy or security.
  • Created hardscapes such as patios, retaining walls, and walkways using bricks, concrete blocks, and pavers.
  • Removed debris from work sites after completion of each project.
  • Loaded and unloaded materials onto trucks for transport to job sites.

Education

Some College (No Degree) -

Lower Richland
Columbia, SC

Skills

  • Data entry
  • Customer service
  • Computer systems
  • Software testing
  • Call handling
  • Communication skills
  • Problem solving

Timeline

Work From Home Agent

Shift smart
06.2020 - 06.2022

Landscape Worker

Jefferson
06.2015 - 06.2017

Some College (No Degree) -

Lower Richland

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