Kevin Williams
Houston,TX.
Summary
Hardworking Mechanic successful at completing inspections, maintenance and repairs on various make of vehicles, with a focus on BMW/MINI brands. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Level BMW Technician
Umansky Motor Cars
10.2021 - Current
- Preventative Automotive Maintenance
- Wiring Schematics
- Customer Service
- R+R Engine Components
- Steering and Suspension
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
Automobile Technician
Momentum BMW/MINI
10.2017 - 03.2020
- Complete routine vehicle service inspections
- Monitor and replace fluids
- Repair and replace worn or malfunctioning car parts
- Troubleshoot areas in need of repair.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Completed customer orders and warranty services according to manufacturer specifications.
Mover
Dolly
01.2015 - 10.2017
- Completed assigned moves
- Met with and greeted customers
- Examined jobs for hire in database
- Arranged helpers for moving assignments
- Performed bidding for moving jobs.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Salesman
Aa-ee Shoes
06.2000 - 04.2014
- Greeted and solicited sales to customers
- Completed "Friedman's" sales course
- Cleaned and arranged particular department.
- Collaborated with cross-functional teams to identify and address customer needs.
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Education
No Degree - MINI Cooper Specialized Training
BMW Regional Training Center
Grand Prairie, TX09.2017
Associates of Automotive Service Management - undefined
Lincoln College of Technology
October2015
Auto Body and Collision - undefined
Coyne Institute
October 1993
Skills
- Service Reports
- Tire Rotations
- Suspension Repair
- Service Documentation
- Diagnostic Procedures
- Filter Replacement
- Wheel Alignment
Certification
- ASE - ( A5 ) Bakes Certification
- AC, 609 Certification
Timeline
Associate Level BMW Technician
Umansky Motor Cars
10.2021 - Current
Automobile Technician
Momentum BMW/MINI
10.2017 - 03.2020
Mover
Dolly
01.2015 - 10.2017
Salesman
Aa-ee Shoes
06.2000 - 04.2014
No Degree - MINI Cooper Specialized Training
BMW Regional Training Center
Associates of Automotive Service Management - undefined
Lincoln College of Technology
Auto Body and Collision - undefined
Coyne Institute
Similar Profiles
Neal FieslerNeal Fiesler
Service Director 144,000.00 Salary at Umansky Motor CarsService Director 144,000.00 Salary at Umansky Motor Cars
Xavier BontonXavier Bonton
Salesperson at Umansky Motor CarsSalesperson at Umansky Motor Cars
PranavSai DontukurtiPranavSai Dontukurti
Apprentice Technician at Sun Motor CarsApprentice Technician at Sun Motor Cars