Kevin Williams
Houston,TX.
Summary
Hardworking Mechanic successful at completing inspections, maintenance and repairs on various make of vehicles, with a focus on BMW/MINI brands. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Level BMW Technician
Umansky Motor Cars
10.2021 - Current
- Preventative Automotive Maintenance
- Wiring Schematics
- Customer Service
- R+R Engine Components
- Steering and Suspension
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
Automobile Technician
Momentum BMW/MINI
10.2017 - 03.2020
- Complete routine vehicle service inspections
- Monitor and replace fluids
- Repair and replace worn or malfunctioning car parts
- Troubleshoot areas in need of repair.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Completed customer orders and warranty services according to manufacturer specifications.
Mover
Dolly
01.2015 - 10.2017
- Completed assigned moves
- Met with and greeted customers
- Examined jobs for hire in database
- Arranged helpers for moving assignments
- Performed bidding for moving jobs.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Salesman
Aa-ee Shoes
06.2000 - 04.2014
- Greeted and solicited sales to customers
- Completed "Friedman's" sales course
- Cleaned and arranged particular department.
- Collaborated with cross-functional teams to identify and address customer needs.
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Education
No Degree - MINI Cooper Specialized Training
BMW Regional Training Center
Grand Prairie, TX09.2017
Associates of Automotive Service Management - undefined
Lincoln College of Technology
October2015
Auto Body and Collision - undefined
Coyne Institute
October 1993
Skills
- Service Reports
- Tire Rotations
- Suspension Repair
- Service Documentation
- Diagnostic Procedures
- Filter Replacement
- Wheel Alignment
Certification
- ASE - ( A5 ) Bakes Certification
- AC, 609 Certification
Timeline
Associate Level BMW Technician
Umansky Motor Cars
10.2021 - Current
Automobile Technician
Momentum BMW/MINI
10.2017 - 03.2020
Mover
Dolly
01.2015 - 10.2017
Salesman
Aa-ee Shoes
06.2000 - 04.2014
No Degree - MINI Cooper Specialized Training
BMW Regional Training Center
Associates of Automotive Service Management - undefined
Lincoln College of Technology
Auto Body and Collision - undefined
Coyne Institute
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