Kevin Williams
Belleville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
47
47
years of professional experience
Work History
Operations Agent
Southwest Airlines, SWA
02.2017 - Current
- Monitored safety-sensitive zones and enforced security measures throughout ground operations.
- Understood FAA, TSA and airport regulations and verified compliance.
- Attended and completed required online and in-person training and mentored newer agents in advanced roles.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
Investigator
Self Employed
10.2011 - 06.2015
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted interviews with witnesses and clients.
Police Sergeant
Cheshire Constabulary
12.2000 - 12.2010
- Supervised and coordinated daily operations of patrol shifts of up to 50 officers.
- Established and enforced employee performance policies.
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Served as mentor and role model to junior officers.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Motivated and trained squad members to become proficient with equipment and daily tasks.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Police Officer
Cheshire Constabulary
12.1980 - 12.2000
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Draughtsman
Joseph Parks & Sons
01.1977 - 11.1980
- Interpreted technical drawings, schematics and other reports to make revisions to fabrication drawings.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
- Generated accurate technical drawings for various projects.
- Developed technical drawings from hand sketches, verbal instructions, and site visits.
Education
No Degree - Building Civil And Structural Engineering
Hartford College
Northwich UK11.1980
No Degree - Math, English, Physics, Art
Sir John Deanes Grammar
Northwich UK05.1977
Skills
- Security Regulations
- Flight Records Management
- Security Protocols
- Personnel Supervision
- Calm Under Pressure
- Active Listening
- Organizational Skills
- Analytical and Critical Thinking
- Flexible and Adaptable
- Public Speaking
- Budget Management
- Workload Balancing
- Performance Appraisals
- Conflict De-Escalation
- Staff Discipline
Timeline
Operations Agent
Southwest Airlines, SWA
02.2017 - Current
Investigator
Self Employed
10.2011 - 06.2015
Police Sergeant
Cheshire Constabulary
12.2000 - 12.2010
Police Officer
Cheshire Constabulary
12.1980 - 12.2000
Draughtsman
Joseph Parks & Sons
01.1977 - 11.1980
No Degree - Building Civil And Structural Engineering
Hartford College
No Degree - Math, English, Physics, Art
Sir John Deanes Grammar
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