Kevin Young
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Genos where I led kitchen management and at Uber And Lyft through adherence to safety regulations. Skilled in time management and customer service, I excel in fast-paced environments, significantly improving service delivery and operational efficiency without compromising quality. Hardworking employee enthusiastic about learning new positions inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Driver
Uber And Lyft
01.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Kitchen Manager
Genos
06.2014 - 06.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Salesperson
Conn's Home Plus
07.2019 - 03.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Manager
Dream Palace
08.2014 - 05.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Kitchen Manager
Chili's Bar And Grill
01.2017 - 02.2018
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Line Cook
Cheba Hut Toasted Subs
03.2014 - 09.2014
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Canvasser
Pure Energy
08.2013 - 02.2014
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
Line Cook
Mellow Mushroom
07.2012 - 02.2013
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Tire Technician
The Wheel Deal
06.2011 - 09.2011
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Inspected and maintained equipment to limit operational disruptions.
Education
High School Diploma -
Mayer High School
Mayer, AZ05.2011
Skills
- Time Management
- Customer Service
- Patience and understanding
- Punctuality
- Staff Development
- Database Management
Timeline
Driver
Uber And Lyft
01.2020 - Current
Salesperson
Conn's Home Plus
07.2019 - 03.2020
Assistant Kitchen Manager
Chili's Bar And Grill
01.2017 - 02.2018
Manager
Dream Palace
08.2014 - 05.2019
Kitchen Manager
Genos
06.2014 - 06.2021
Line Cook
Cheba Hut Toasted Subs
03.2014 - 09.2014
Canvasser
Pure Energy
08.2013 - 02.2014
Line Cook
Mellow Mushroom
07.2012 - 02.2013
Tire Technician
The Wheel Deal
06.2011 - 09.2011
High School Diploma -
Mayer High School
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