Kevin Zoretich
Ashtabula
Summary
Fast learner with strong focus on delivering impactful results. Adept at team collaboration, adaptability, and providing solutions to meet business needs. Proven skills in problem-solving, technical support, and customer relationship management. Recognized for reliability and ability to align with evolving project requirements. Seeking a career where I can bring enthusiasm, drive, leadership, and contribute to organizational growth and success.
Overview
13
13
years of professional experience
Work History
Solution Specialist
Verizon Wireless
05.2016 - 12.2025
- Developed tailored solutions for customer needs, enhancing satisfaction and loyalty.
- Analyzed customer feedback to identify trends and implement improvements in service offerings.
- Provided training and mentorship to new team members on product knowledge and sales techniques.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Consistently exceeded monthly sales targets by utilizing a proactive approach to prospecting and maintaining strong client relationships.
Personal Banker
Huntington National Bank
06.2013 - 05.2016
- Cultivated strong client relationships through personalized financial advice and ongoing account management.
- Assessed client needs to offer tailored banking solutions, enhancing customer satisfaction and loyalty.
- Executed daily transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Streamlined account opening processes, reducing turnaround time while maintaining high service quality standards.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
High School Diploma -
Harbor High School
Ashtabula, OH05-2001
Skills
- Accurate data entry
- Customer relationship management
- Reliability and punctuality
- Adaptable learner
- Technical troubleshooting
- Teamwork and communication
- Self-driven and motivated
- Problem-solving
- Friendly, positive attitude
- Leadership
Timeline
Solution Specialist
Verizon Wireless
05.2016 - 12.2025
Personal Banker
Huntington National Bank
06.2013 - 05.2016
High School Diploma -
Harbor High School