Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Brent Veloria Orpilla

Las Vegas,Nevada

Summary

Accomplished and certified Pharmacy Technician with over 3 years of experience in retail pharmacy environments for major national chains and over 8 years of experience in Customer Service alone. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals and insurance agents. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician, Pharmacy Operations Manager

Walgreens
01.2021 - Current
  • Receive and type prescriptions for patients
  • Ensure prescriptions are billed properly and correct any third party errors
  • Input patient consent forms and administer vaccines
  • Manage my team efficiently and boost morale
  • Handle administrative responsibilities such as scheduling and payroll
  • Receive and stock medication from our supplier
  • Ensure all technicians are trained properly and give constructive feedback when improvements need to be made
  • Ensure all company and standard regulations are met.

Customer Service Associate

Walgreens
10.2020 - 01.2021
  • Ring up customers
  • Help unload truck
  • Help stock shelves
  • Help with photo orders
  • Help with online orders.

Night Stocking

Walmart
03.2020 - 10.2020
  • Helped unload the truck
  • Broke down pallets
  • Stocked, filled and faced shelves
  • Help out in other departments that need assistance.

Customer Service Associate

Tommy Hilfiger
06.2016 - 03.2020
  • Ring up customers
  • Fill tables and rounders with merchandise
  • Clean up cash wrap
  • Help with store resets
  • Dressed up mannequins in the store.

Education

Advanced Honors Diploma -

Sierra Vista High School
06.2017

Skills

  • Fluent in English and can understand Tagalog fluently
  • Able to adapt and navigate through difficult situations
  • Can work efficiently in a busy, fast paced environment
  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Answering customer questions
  • Insurance Billing
  • Insurance Verification
  • Improved productivity and sales helping bring my pharmacies store to the top 5 in the district
  • Good at time management
  • Knows how to make patients feel comfortable
  • Pharmacology knowledge

Certification

  • PTCB Certified
  • Licensed Pharmacy Technician

Timeline

Pharmacy Technician, Pharmacy Operations Manager

Walgreens
01.2021 - Current

Customer Service Associate

Walgreens
10.2020 - 01.2021

Night Stocking

Walmart
03.2020 - 10.2020

Customer Service Associate

Tommy Hilfiger
06.2016 - 03.2020

Advanced Honors Diploma -

Sierra Vista High School

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Kevin Brent Veloria Orpilla