Summary
Work History
Education
Skills
Timeline
Generic

Kevine Ket

Champaign,IL

Summary

Dynamic Customer Service Representative with a proven track record at Meijer, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry, I efficiently handled escalated calls, ensuring satisfactory outcomes for both customers and the company, fostering a positive service environment.

Work History

Customer Service Cashier

Meijer
Champaign, IL
08.2024 - 2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Parkland College
Champaign, IL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Cashier

Meijer
08.2024 - 2025

Parkland College
Kevine Ket