Kevin Phan
Houston,TX
Summary
Attentive Gym Attendant provides efficient guest service with sincerity and respect to facility policies, programs and services. Exhibits guidance and support for guests to meet fitness needs and goals. Demonstrates excellent public relations and communication skills.
Overview
8
8
years of professional experience
Work History
Owner's Assistant
Elite Auto Clinic
Pearland, TX
05.2020 - Current
- Ordered Parts
- Scheduled Appointments
- Oil Changes
- Basic Vehicle Maintenance
- Check and Rotate Tires and Pressure
- Wrote Invoices
- Brake Jobs
- Battery Replacements
Information Technology Technician
Gulshan Management Services
Sugar Land, TX
05.2018 - 05.2020
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Provided assistance in the setup of audio-visual equipment for meetings or conferences.
- Troubleshot network connectivity issues involving routers, switches, hubs.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
Customer Service Associate
Walgreens Boots Alliance
Houston, TX
11.2015 - 12.2017
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Provided top quality control and eliminated downtime to maximize revenue.
- Checked personal identifications during alcohol and tobacco sales.
- Collected payments and provided accurate change.
- Improved overall customer purchasing experiences to promote steady revenue.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Arts - Social And Behavioral Sciences
San Jacinto College District
Pasadena, TX05-2017
High School Diploma -
J. Frank Dobie High School
Houston, TX06-2009
Skills
- Data Entry
- Project Management
- Office Equipment Troubleshooting
- Administrative Support
- Relationship Building
- Schedule and Calendar Management
- Billing and Coding
- MS Office Proficiency
- Point of Sale Systems
- Customer Support
- Team Collaboration
- Guest Services
- Customer Service
Languages
English
Native/ Bilingual
Vietnamese
Professional
Affiliations
- Enthusiastic and passionate about Health, Fitness, and Wellness.
- I am a member at Alphaland and should I get the role, it will definitely help me be able to afford staying an active gym member.
References
References available upon request.
Timeline
Owner's Assistant
Elite Auto Clinic
05.2020 - Current
Information Technology Technician
Gulshan Management Services
05.2018 - 05.2020
Customer Service Associate
Walgreens Boots Alliance
11.2015 - 12.2017
Associate of Arts - Social And Behavioral Sciences
San Jacinto College District
High School Diploma -
J. Frank Dobie High School