Keviyahn Grant
Reno
Summary
Dynamic and goal-oriented professional with a proven track record at Floor and Decor, excelling in customer engagement and objection handling. Recognized for enhancing sales through effective time management and adaptability. Strong attention to detail ensures a welcoming environment, contributing to outstanding customer experiences. Committed to achieving objectives while maintaining high standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tile Sales Agent
Floor and Decor
05.2024 - Current
- Participated actively in regular training sessions to stay updated on industry developments and enhance professional skills.
- Managed time efficiently during work hours, prioritizing tasks that directly contributed to achieving sales objectives.
Front Desk Receptionist
Peppermill Casino
04.2023 - 03.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Front End Supervisor
Walmart
06.2022 - 04.2023
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
Cart Attendant
Walmart
09.2021 - 06.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
Education
High School Diploma -
Reno High School
Reno, NV01-2022
Skills
- Goal oriented
- Objection handling
- Attention to detail
- Adaptability and dependability
- Customer engagement
Certification
got my guard card
Timeline
Tile Sales Agent
Floor and Decor
05.2024 - Current
Front Desk Receptionist
Peppermill Casino
04.2023 - 03.2024
Front End Supervisor
Walmart
06.2022 - 04.2023
Cart Attendant
Walmart
09.2021 - 06.2022
High School Diploma -
Reno High School
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