Kevonna Middlebrooks
Jackson,MS
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Cleveland, Ohio
03.2021 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Euclid High School
Euclid, OH05-2019
Skills
- Drawer balancing
- Payment Processing
- Customer Assistance
- Cash Handling
- ID Verification
- Returns processing
- Cash Register Operation
- Customer Service
- Payment Collection
- Merchandise exchange
- Identification checks
- Ordering and stocking
- Written and verbal communication
- Sales expertise
- Money Handling
- Cash Drawer Balancing
- Refunds and exchanges
- Scanner operations
- Cash Management
- Liquor Law Compliance
- Purchase assistance
- Hospitality and accommodation
- Cleaning and sanitizing
- Customer Relations
Timeline
Cashier
Walmart
03.2021 - 06.2024
High School Diploma -
Euclid High School