KEWA JACKSON
Washington,USA
Summary
Knowledgeable technician with solid background in delivering exceptional patient service and ensuring safety compliance. Proven track record of managing patient emergencies and providing excellent customer care. Demonstrated ability to communicate effectively and resolve conflicts efficiently.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Cedar Hill Medical Center
04.2025 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Patient Care Technician
United Medical
12.2024 - 04.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Flight Attendant
Mesa Airlines
- Provide constant attention to customers, providing them with a safe and reliable onboard experience.
- Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats.
- Ability to remain positive, respectful, and understanding during challenging situations and passenger conflict.
- Maintain a thorough working knowledge of all emergency procedures and the ability to operate all emergency equipment onboard the aircraft.
- Explain the use of safety equipment to passengers in a clear, concise manner.
- Serve beverages, snacks, and meals where applicable.
- Assist passengers in storing carry-on luggage in overhead or under-seat storage.
- Inform passengers of Federal Aviation Regulations.
- Perform duties required to assist with inflight medical emergencies and special needs passengers, i.e., unaccompanied minors, visual or hearing impaired, language impaired, elderly, physically challenged, etc.
- Abide by policies outlined in the Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards.
Education
Registered Medical Assistant - Medical Assistant
Sanz School
Washington, DC07-2021
High School Diploma - undefined
Dunbar High School
Washington, DCSkills
- Dedicated work ethic
- Customer service
- Attention to detail
Certification
- Patient Care Technician
- Institution, City/State
Timeline
Behavioral Health Technician
Cedar Hill Medical Center
04.2025 - Current
Patient Care Technician
United Medical
12.2024 - 04.2025
High School Diploma - undefined
Dunbar High School
Flight Attendant
Mesa Airlines
Registered Medical Assistant - Medical Assistant
Sanz School
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