Keyairah Dean
Elkridge,MD
Summary
Motivated professional offering team-oriented collaboration with reliability. Will increase value to any organization in need of great interpersonal and multitasking abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Right at Home
Ellicott City
02.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Maintained accurate records of client progress, adhering to strict confidentiality policies while ensuring continuity of care across providers.
- Improved patient outcomes by utilizing evidence-based treatment approaches and individualized care plans.
- Implemented data-driven interventions to effectively address client needs, monitoring progress throughout treatment duration.
- Scheduled, organized and delivered comprehensive presentations on effective treatment of depression, anxiety, anger and cognitive-behavioral skills to manage negative emotions.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
Registered Behavior Technician
Hasa/Gateway
Baltimore, MD
07.2023 - 02.2024
- Applied proven strategies to positively affect client behaviors.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
Clinical Assistant Registered Behavior Technician
Kennedy Krieger Institute (NBU)
Baltimore, MD
09.2022 - 01.2024
- Reviewed and implemented a variety of patient-specific and general NBU written behavioral and educational protocols.
- Accurately collect and clearly report data on specified patient behaviors; provide daily record of patient care activities.
- Followed unit safety procedures using safe handling techniques and approved physical management procedures (including physical restraint, patient transport, and self-protection from staff-directed aggressive behavior)..
- Implemented patient’s daily schedule of unit activities and engage patient even during times of unscheduled specific activity; adhere to general unit schedule.
- Utilized appropriate prompting sequence, as minimally as needed, to assist the patient to participate in task or activity at the highest level of independence; modify tasks to ensure maximum patient participation and engagement; assist in developing and implementing activities designed to increase target appropriate skills.
- Maintained unit cleanliness and organization by replacing materials after use, returning supplies and materials to proper storage locations, ensuring safe, clean and well-supplied programming areas, cleaning up after self and patients and keeping areas free of extraneous materials.
- Assisted in training activities for newly hired clinical assistants, as needed.
- Assisted in the assessment of adaptive, leisure and self-help skills, potential reinforcers and problem behaviors, as needed
Registered Behavior Technician Temp
Centria Autism
Baltimore, MD
12.2022 - 12.2023
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Completed daily client rounds and tracked client movements.
- Developed activity plans and instructional materials to assist with treatment.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Attended review, progress and clinical team meetings.
- Recorded treatment plan administration using logs and progress reports.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Senior Talent Acquisition Coordinator/ HR Specialist
1st Choice LLC
Baltimore, MD
12.2019 - 12.2022
- Managed staff and staffing hours regarding new, full time and part time employees
- Conducted lead generating calls to ensure healthy growth of the current company
- Generated financial reports including credit and accounts receivable, scheduling
- Verify qualified candidates professional references
- Conduct Full Cycle recruiting for multiple federal and corporate companies
- Liaison between candidates and appropriate executive departments
- Verified all licenses are correct and valid before turning them into the state
- Performed payroll functions; updating and timekeeping information for full time and part time employees to ensure on track payroll times
- Conducted all prescreening for qualified candidates
- Provided job duties to contract companies
- Assessed employee performance and developed improvement plans
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Secured candidates for all federal contracts throughout the United States
- Sourced though multiple Job Boards to find qualified candidates to fill every position we had open.
- Built talent pipeline according to core company values and role requirements.
- Consulted with hiring managers to further understand business requirements and inform pipeline development.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
Special Talent Acquisition /Administrative Assistant
Elite Maryland Marketing
10.2016 - 01.2020
- Compiled, verified accuracy and sort information according to priorities to prepare source data for computer entry
- Researched and obtained further information for incomplete documents such as missing category numbers, private licensing data or wrong product information or holdings
- Ensured that project was being delivered on time
- Track project timeline completion milestones to ensure weekly goals were being met; ensured on time delivery
- Develop comprehensive bi-weekly plans to ensure updates were being properly given during presentations
- Posted weekly job requisitions as we received them to fill current positions
- Prescreened all candidates to ensure they were a good fit for the company
- Sourced though multiple Job Boards to find qualified candidates to fill every position we had open
- Found qualified candidates to fill positions in multiple states including, MD, VA, GA, PA, NYC
- Scheduled all meeting and travel itinerary for management.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Compiled and produced presentations and reports as directed by leadership team.
Education
Associates Degree - Psychology, Human Service Counseling
Anne Arundel Community College
Arnold, MD09-2025
Skills
- Organization
- Task Analysis
- Case Management
- Customer Service
- Communication
- Full Cycle Recruiting
- Account Management
- RX Management
- Scheduling
- Calendar Management
- Verbal and written communication
- Time management skills
Certification
- Registered Behavior Technician (RBT)
- Licensed RBT - 2022
Skills
- Recruitment
- Data Entry
- Email Marketing
- Project Management
Timeline
Scheduling Coordinator
Right at Home
02.2024 - Current
Registered Behavior Technician
Hasa/Gateway
07.2023 - 02.2024
Registered Behavior Technician Temp
Centria Autism
12.2022 - 12.2023
Clinical Assistant Registered Behavior Technician
Kennedy Krieger Institute (NBU)
09.2022 - 01.2024
Senior Talent Acquisition Coordinator/ HR Specialist
1st Choice LLC
12.2019 - 12.2022
Special Talent Acquisition /Administrative Assistant
Elite Maryland Marketing
10.2016 - 01.2020
Associates Degree - Psychology, Human Service Counseling
Anne Arundel Community College