Summary
Overview
Work History
Education
Skills
Timeline
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Keyana Floyd

Dorchester,MA

Summary

Well-qualified People Operations professional with a passion for helping people and proven success in improving operations and solving problems. Eager to contribute to team success through hard work, attention to detail and organization skills. Motivated to learn, grow and excel.

Overview

6
6
years of professional experience

Work History

People Operations Specialist

Numerated Growth Technologies
Boston, MA
07.2021 - 07.2022
  • Managed employee life cycle end to end
  • Reconciled department monthly expenses in Expensify
  • Served as primary point of contact for over 150 employees
  • Implemented monthly and annual company events
  • Maintained HRIS and employee personnel records
  • Implemented processes for more efficient workflows
  • Benefits Administration
  • Conducted quarterly audits to maintain compliance
  • Managed and coordinated CEO and President travel and meeting logistics
  • Coordinated department on-sites and off-sites
  • Implemented employee personnel file structure
  • Customized surveys for employee feedback
  • Hosted company events and company meetings
  • Office Manager
  • Purchased employee home office supplies
  • Managed compensation and role changes

Human Resources Admin II

Insource Services
Wellesley, MA
03.2019 - 07.2021

• Manage, assemble, generate and process termination paperwork.

• Benefit administration for health, dental, vision, FSA,HRA HSA, MBTA, retirement and life and disability accounts.

• Manage unemployment notices

• Manage Massachusetts Paid Family and Medical Leave

• Generate bi-weekly payroll updates to finance.

• Manage confidential documents.

• Manage over 22 different client’s human resources needs.

• Conduct candidate reference checks.

• Audit benefit invoices monthly.

• Administer company’s census on a continuous basis.

• Certify employee’s I-9’s.

• Assist 5 Human Resources Consultants on different clients.

• Conduct benefit, I-9, and personnel audits.

• Train new administrators and consultants on file structure, benefit audits, LastPass system, and Insource HR processes.

• Conduct new hire background checks and CORI’s.

• Setup new client’s file structure, company census, benefit contact sheet, benefit summary and benefit accounts.

• Manages employee vacation time.

• Ability to work in a fast pace environment and multi-task with different client needs.

• Provides customer service to all clients, employees and visitors.

• Manage monthly COBRA payments.

• Generate 360 review surveys, self-evaluation assessments and managers 360 review

Admissions Counselor

Keiser University
Tallahassee, FL
01.2018 - 12.2019

• Qualified students based on their career goals.

• Scheduled appointments with students to conduct interviews.

• Conducted interviews and campus tours for prospective students.

• Managed Campus Nexus database.

• Assisted students through enrollment documents and process.

• Evaluated student college transcript.

• Maintained monthly personal and team goals for enrollments

• Initiated and organize correspondence with prospective students

Human Resources Assistant

Extension Engine
Cambridge , MA
01.2019 - 03.2019

• Manage new employees onboarding documents

• Verify new employees I-9

• Organize office supplies and snack inventory

• Install new employee’s computers

• Audit employees health benefits deductions

• Coordinate monthly expense report

Lead Recruiter

Girl Scouts Of Florida Panhandle
Tallahassee , FL
01.2017 - 01.2018

• Conducted weekly reports utilizing Salesforce and the Case Management system.

• Coordinated Girl Scout recruitment events within communities and local schools.

• Managed troop development status and volunteer training sessions.

• Facilitated volunteer training sessions

• Completed volunteer background check

Education

Bachelor of Arts - Communications

The University of West Florida
Pensacola, FL
05.2016

Skills

  • Compliance
  • Cross-Functional Collaboration
  • Confidential Records Management
  • Office Operations
  • Performance Management Systems
  • New Employee Orientation
  • HRIS Management
  • Event Coordinating
  • Streamlining processes

Timeline

People Operations Specialist

Numerated Growth Technologies
07.2021 - 07.2022

Human Resources Admin II

Insource Services
03.2019 - 07.2021

Human Resources Assistant

Extension Engine
01.2019 - 03.2019

Admissions Counselor

Keiser University
01.2018 - 12.2019

Lead Recruiter

Girl Scouts Of Florida Panhandle
01.2017 - 01.2018

Bachelor of Arts - Communications

The University of West Florida