Keyandria K Harris
Arlington,TX
Summary
Positive and upbeat team leader with solid background in high environments. Knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet expected shift demands. Strong team member Strong communication skills Courteous and professional demeanor Employee training Outstanding cleanliness Problem solving Prior store management responsibilities Excellent customer service
Overview
9
9
years of professional experience
Work History
Operations Manager
CTDI - Communications Test Design
Flower Mound, TX
07.2024 - Current
- Streamlined operations by implementing process improvements, enhancing efficiency across multiple departments.
- Developed training programs for staff, increasing productivity and ensuring adherence to safety protocols.
- Oversaw compliance with industry regulations, ensuring operational practices met all required standards and guidelines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Lead Material Handler
Communications Test Designs Inc
Flower Mound, TX
08.2018 - Current
- Train new employees in effective work procedures and performance strategies.
- Motivated team members to complete assigned tasks and perform at exceptional levels.
- Maintained optimal safety standards, monitoring team behaviors, gear use, and equipment operation.
- Kept up with production demands by backing up UNO Receiving and CPI Clear team.
- Upheld strict quality assurance standards, inspecting materials.
Shift Supervisor
CVS Pharmacy
Dallas, TX
01.2017 - 07.2020
- Assisted the general manager during assigned periods and trained new team members.
- Answered and resolved customer questions and concerns.
- Assisted store management with meeting standards of service and quality in daily operations.
- Completed opening and closing duties to facilitate business operations.
- Covered production demands with well-coordinated schedules and work assignments.
- Maintained compliance with OSHA requirements through well-implemented safety standards.
- Trained and mentored team members in company policies and led by example to promote company mission and values.
Teacher's Aide
LMNOP CHILDREN'S ACADEMY
Carrollton, TX
02.2018 - 04.2020
- Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
- Set and communicated ground rules for classroom based on respect and personal responsibility.
- Earned positive feedback from parents regarding classroom instruction and student learning success.
Education
High School Diploma -
John F. Kennedy High School
New Orleans, LADiploma - undefined
Gretna Career College
Gretna, LA05-2011
Skills
- Worker training
- OSHA requirements compliance
- Safety monitoring
- Quality assurance
- Problem-solving
- Team leadership
- Operations monitoring
- Decision-making
- Planning and implementation
- Staff training
- Staff management
- Policies and procedures implementation
- Performance monitoring
Timeline
Operations Manager
CTDI - Communications Test Design
07.2024 - Current
Lead Material Handler
Communications Test Designs Inc
08.2018 - Current
Teacher's Aide
LMNOP CHILDREN'S ACADEMY
02.2018 - 04.2020
Shift Supervisor
CVS Pharmacy
01.2017 - 07.2020
Diploma - undefined
Gretna Career College
High School Diploma -
John F. Kennedy High School