Keyasha Collier
Columbia,SC
Summary
Developed strong communication and problem-solving skills in fast-paced healthcare environment. Gained expertise in managing patient interactions and handling sensitive medical information. Seeking to transition into new field where these transferable skills can drive efficiency and enhance customer experience.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Prisma Health Richland
Columbia, SC
01.2023 - Current
- Managed insurance verification processes to confirm eligibility and minimize billing discrepancies.
- Facilitated patient registration process, ensuring accurate data entry and compliance with healthcare regulations.
- Assisted patients in understanding financial responsibilities, improving transparency and satisfaction levels.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Family Success Coach
Department of Social Services
Columbia, SC
06.2024 - 03.2026
- Monitored client progress, adjusting strategies to promote sustained improvement.
- Developed individualized action plans to enhance client engagement and support.
- Guided clients through goal-setting and personal development strategies.
Human Resources Specialist
Department of Social Services
Columbia, SC
03.2023 - 06.2024
- Supported performance management initiatives by providing guidance on evaluation methods.
- Assisted in developing training programs to enhance employee skills and performance.
- Managed employee records and maintained compliance with HR policies and regulations.
Billing Specialist
Prisma Health Richland Hospital
Columbia, SC
09.2022 - 05.2023
- Resolved discrepancies in billing accounts to enhance revenue cycle efficiency.
- Processed and reviewed patient billing information for accuracy and compliance with hospital policies.
- Collaborated with healthcare providers to ensure accurate coding of services rendered.
- Worked with multiple departments to check proper billing information.
Education
Bachelor of Science - Psychology
University of Arizona
Tucson, AZ07-2027
High School Diploma -
Blythewood High School
Blythewood, SC06-2019
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Family Success Coach
Department of Social Services
06.2024 - 03.2026
Human Resources Specialist
Department of Social Services
03.2023 - 06.2024
Patient Access Representative
Prisma Health Richland
01.2023 - Current
Billing Specialist
Prisma Health Richland Hospital
09.2022 - 05.2023
Bachelor of Science - Psychology
University of Arizona
High School Diploma -
Blythewood High School