Keyasia Watts
Rahway,NJ
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash management at Home Depot. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in time management and operational procedures, ensuring efficient store operations and a welcoming environment. Committed to maintaining high standards of service and safety.
Overview
7
7
years of professional experience
Work History
Head Cashier
Home Depot
02.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled cash management responsibilities, including balancing registers at shift end.
- Resolved customer inquiries and concerns with professionalism and efficiency.
Security Officer
Starpoint
01.2022 - 02.2024
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted routine patrols to identify and address potential security risks.
- Responded quickly to emergency situations, coordinating with local law enforcement as needed.
- Maintained accurate incident reports for review by management and legal compliance.
Retail Sales Associate
Harbor Freight
04.2021 - 02.2022
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Operated cash register, accurately processing transactions and handling customer inquiries effectively.
- Maintained clean and organized sales floor to ensure optimal product displays and customer accessibility.
- Collaborated with team members to restock shelves, ensuring inventory levels met customer demand.
Cashier
ShopRite
01.2019 - 02.2021
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues to enhance shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
Bachelor of Science - Psychology
Kean University
Union, NJ05.2025
Associate of Science - Psychology
Union County College
Cranford, NJ05.2023
High School Diploma -
Rahway High School
Rahway, NJ06.2021
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
Timeline
Head Cashier
Home Depot
02.2024 - Current
Security Officer
Starpoint
01.2022 - 02.2024
Retail Sales Associate
Harbor Freight
04.2021 - 02.2022
Cashier
ShopRite
01.2019 - 02.2021
Bachelor of Science - Psychology
Kean University
Associate of Science - Psychology
Union County College
High School Diploma -
Rahway High School