Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keydron Josey

Menifee,CA

Summary

Dedicated and adaptable professional with over five years of experience in customer-facing roles across various industries. Proven ability to manage high-volume transactions, train and mentor staff, and maintain organized work environments. Recognized for delivering exceptional service, resolving customer concerns efficiently, and contributing to team success. Eager to apply strong interpersonal and organizational skills in a new professional setting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

Panera Bread
Menifee, California
04.2023 - Current
  • Greet and assist customers, ensuring a positive dining experience.
  • Operate the cash register and handle monetary transactions accurately.
  • Train new employees on company procedures and customer service standards.
  • Maintain cleanliness and organization of the dining area and kitchen.
  • Collaborate with team members to meet daily operational goals.

Team Member

Temeku Cinemas
Temecula, CA
06.2024 - 05.2025
  • Provide customer service at ticket counters and concession stands.
  • Manage the cash register and process payments efficiently.
  • Ensure cleanliness and organization of the theater and lobby areas.
  • Address customer inquiries, and resolve issues promptly.
  • Assist in scheduling and coordinating staff shifts.

Overnight Stocker

Walmart
West Palm Beach, FL
08.2022 - 12.2022
  • I was responsible for stocking shelves and efficiently organizing products.
  • Assisted customers in locating items and answered questions.
  • Helped manage inventory and maintain store cleanliness.
  • I worked closely with my team members to guarantee prompt restocking.
  • Monitored product expiration dates and rotated stock accordingly.

Kitchen Manager

Burger King
Belle Glade, FL
01.2020 - 10.2022
  • Supervised kitchen operations, ensuring food safety and quality standards.
  • Trained and managed a team of kitchen staff.
  • Handled inventory and ordered supplies as needed.
  • Resolved customer complaints and maintained a clean environment.
  • Implemented process improvements to enhance efficiency and reduce waste.

Team Member

Dunkin' Donuts
Orlando, FL
11.2018 - 12.2019
  • I took customer orders and prepared food and beverages.
  • Handled cash transactions and balanced the register.
  • Maintained cleanliness and organized the work area.
  • Assisted with inventory management and stock organization.
  • I worked closely with my team members to ensure we met our daily sales targets.

Education

Information Technology

Southern New Hampshire University
Hooksett, NH
06-2025

High School Diploma -

Glades Central High School
Belle Glade, FL
05-2016

Skills

  • Customer service excellence: consistently delivering outstanding service to ensure customer satisfaction and loyalty
  • Cash handling and point-of-sale systems: Accurate processing of transactions and proficient use of POS systems
  • Team training and leadership: skilled in onboarding and mentoring new employees to enhance team performance
  • Inventory management: efficient tracking and stocking of products to maintain optimal inventory levels
  • Time management and multitasking: effectively managing multiple tasks in fast-paced environments
  • Problem-solving and conflict resolution: addressing and resolving customer concerns promptly and professionally
  • Adaptability and quick learning: rapidly acquiring new skills and adjusting to changing work conditions
  • Effective communication: clear and concise communication with customers and team members

Certification

  • ServSafe Food Handler Certification

Timeline

Team Member

Temeku Cinemas
06.2024 - 05.2025

Crew Member

Panera Bread
04.2023 - Current

Overnight Stocker

Walmart
08.2022 - 12.2022

Kitchen Manager

Burger King
01.2020 - 10.2022

Team Member

Dunkin' Donuts
11.2018 - 12.2019

Information Technology

Southern New Hampshire University

High School Diploma -

Glades Central High School

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