Keyera North
Summary
Visionary program director with extensive experience in educational and community-focused program management. Proven track record in leading curriculum development and program launches to support student and family success strategies across various organizations. Acknowledged for driving impact in authentic leadership spaces and fostering strong professional relationships across organizations, leading to a remarkable 30% improvement in youth engagement metrics. Adept in stakeholder relations and skilled at managing partnerships to expand program reach and maximize impact.
Overview
14
14
years of professional experience
Work History
Impact Manager
City Year Detroit
Detroit, MI
07.2024 - Current
- Cultivated and maintained relationships with school administration and staff to facilitate corps members' success.
- Foster commitment among AmeriCorps members towards educational achievement.
- Lead, manage, and coach a team of AmeriCorps members to fulfill service performance requirements, meet AmeriCorps practitioner standards, and support members in their equity journeys
- Facilitated the development and management of returning Alumni AmeriCorps members and Team Leaders.
- Establish clear, measurable objectives aligned with WSWC goals and capture best practices for community sharing
Family Engagement Coordinator
Big Brothers Big Sisters of Southeast Michigan
Ypsilanti, MI
10.2022 - 07.2024
- Facilitated the job design of key program positions, and led screening and hiring processes, including onboarding and ongoing training of new contract personnel
- Led and guided teams of 7-10 members for successful project uplift.
- Enhanced both quantitative and qualitative measures for customer retention.
- Developed tracking tools to maintain accurate records and facilitate report preparation.
- Enhanced systems for tracking project and program expenses to maintain adherence to annual budget goals.
- Collaborated with colleagues to quickly identify and implement effective solutions for customer problems.
Licensing Specialist
South Redford School District
Redford, MI
09.2021 - 12.2021
- Monitored staff adherence to best practices, resulting in optimized efficiency and compliance.
- Forged strategic alliances to elevate program operations.
- Implemented program initiative broadening the mission scope, resulting in a 30% growth in service reach.
- Served as business consultant to department director for general management of programs.
- Ensured completion of revamped employee training programs and maintained updated records.
- Drafted guidelines to optimize change management strategies.
Founder and CEO
Forward Youth
Belleville, MI
03.2019 - 09.2021
- Led the implementation of the organization's mission, vision, and strategic plan.
- Successfully led a team of 25 individuals, including volunteers and strategic planning committees.
- Managed operational processes and drove organizational growth.
- Represented the organization as its public face to garner community support.
- Established effective practices for organization's management and budgetary alignment.
- Oversaw talent acquisition and orientation efforts.
- Presented strategic planning advancements, event details, and fundraising outcomes to the Board of Directors.
Program Director
Champions After School Program
Westland, MI
09.2018 - 03.2019
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Site Coordinator
EMU Bright Futures
Ypsilanti, MI
10.2010 - 08.2018
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
Education
Master of Science - undefined
Western Governors University
Salt Lake, UT05.2024
Master of Science - Management and Leadership
Western Governors University
Salt Lake, UT01.2025
Bachelor of Arts - Management, Public Administration
Southern New Hampshire University
Manchester, NH06.2023
Skills
- Team Effective Effective Leadership
- Performance Coaching
- Leadership
- Client Relationship Management
- Problem-Solving Skills
- Strategic Creative Thinking
- Effective Communication
- Cross-Functional Collaboration
- Continuous Improvement Mindset
- Effective Conflict Management
Timeline
Impact Manager
City Year Detroit
07.2024 - Current
Family Engagement Coordinator
Big Brothers Big Sisters of Southeast Michigan
10.2022 - 07.2024
Licensing Specialist
South Redford School District
09.2021 - 12.2021
Founder and CEO
Forward Youth
03.2019 - 09.2021
Program Director
Champions After School Program
09.2018 - 03.2019
Site Coordinator
EMU Bright Futures
10.2010 - 08.2018
Master of Science - undefined
Western Governors University
Bachelor of Arts - Management, Public Administration
Southern New Hampshire University
Master of Science - Management and Leadership
Western Governors University