Keyla Champlin
Stockton,CA
Summary
Proven Office Manager with a track record of maintaining confidentiality and enhancing customer service at All Valley Power Washing. Expert in office administration and organizational skills, achieving balanced budgets and streamlining inventory processes. Demonstrated ability to improve client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
All Valley Power Washing
Stockton, CA
10.2022 - 10.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Customer Service
McDonald's
Stockton, CA
08.2015 - 08.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Education
Diploma - General Education
Rio Valley Charter
Lodi, CA06.2011
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
Certification
Vet Technology
Timeline
Office Manager
All Valley Power Washing
10.2022 - 10.2024
Customer Service
McDonald's
08.2015 - 08.2021
Diploma - General Education
Rio Valley Charter