Keyla Rodriguez
Fort Worth
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Real Estate industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Agent
WillMax Capital Management
06.2025 - Current
- Conducted property tours for prospective tenants, highlighting key features and amenities to drive leasing interest
- Utilized CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions
- Maintained strong relationships with existing tenants through regular communication and proactive problem-solving
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Realtor
Berkshire Hathaway Home Services
03.2024 - 07.2025
- Provided exceptional customer service by promptly responding to inquiries, scheduling property showings, and addressing client concerns
- Developed and maintained a strong network of clients through referrals, networking events, and online marketing strategies
- Negotiated contracts and terms of sale on behalf of clients to ensure favorable outcomes for both parties involved
- Collaborated with mortgage lenders, home inspectors, and title companies to facilitate smooth transactions for clients
Cherry Picker Operator
Office Depot
12.2022 - 09.2024
- Operated cherry picker equipment to safely and efficiently pick orders from high shelves in a warehouse setting
- Maintained accurate inventory records by scanning and labeling products using handheld devices
- Collaborated with team members to prioritize order fulfillment based on customer demands and delivery schedules
- Utilized RF scanners or voice-picking systems to locate specific products within the warehouse for order fulfillment
Machine Operator
Pitney Bowes
07.2021 - 11.2022
- Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed
- Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly
- Maintained accurate records of production output, downtime, and quality control checks
- Achieved XX% increase in overall production efficiency through implementation of time-saving techniques
Cashier/Customer Service
Taco Bell
06.2019 - 11.2020
- Prepared and assembled food items according to established recipes, portion sizes, and quality standards
- Operated cash register accurately and efficiently, processing customer transactions with speed and accuracy
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations
- Provided exceptional customer service by greeting customers, answering questions about menu items, and making recommendations based on dietary restrictions or preferences
Education
High school diploma -
J.J. Pearce High School
Richardson, TX05.2021
Skills
- Bilingual
- Communication skills
- Organizational skills
- Customer service
- Prospecting assistance
- Business processes and procedures
- Sales and marketing aptitude
- Telephone and email etiquette
- Administrative support
- Building rapport
Certification
- Driver's License
- Real Estate License
- Forklift Certification
Languages
Spanish - Fluent
English - Fluent
Timeline
Leasing Agent
WillMax Capital Management
06.2025 - Current
Realtor
Berkshire Hathaway Home Services
03.2024 - 07.2025
Cherry Picker Operator
Office Depot
12.2022 - 09.2024
Machine Operator
Pitney Bowes
07.2021 - 11.2022
Cashier/Customer Service
Taco Bell
06.2019 - 11.2020
High school diploma -
J.J. Pearce High School
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