Keyla Urena Martínez
Allentown,PA
Summary
Motivated employee with excellent time management skills. True problem solver remains calm under pressure to meet departure schedules. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills.
Overview
10
10
years of professional experience
Work History
Ramp Agent
WFS
07.2022 - 11.2023
- Guided aircraft into and out of parking positions using hand signals.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Checked cargo and baggage for security to meet TSA regulations.
- Coordinated ground crew activities to complete objectives on schedule.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Managed warehouse operations and verified proper shipment procedures.
Auditor
Geodis
10.2021 - 09.2022
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
Saler
Alexandro Furniture
07.2018 - 03.2020
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Achieved consistent sales growth by implementing effective marketing strategies and promotional events.
- Exceeded sales targets through excellent product knowledge and persuasive communication skills.
- Enhanced customer satisfaction by providing personalized solutions tailored to individual needs.
- Streamlined sales processes by utilizing CRM software, increasing efficiency and organization.
Security Officer
Allied Universal Security Services
11.2015 - 08.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
CNA
Allien Home Care
11.2013 - 10.2015
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Timeline
Ramp Agent
WFS
07.2022 - 11.2023
Auditor
Geodis
10.2021 - 09.2022
Saler
Alexandro Furniture
07.2018 - 03.2020
Security Officer
Allied Universal Security Services
11.2015 - 08.2018
CNA
Allien Home Care
11.2013 - 10.2015
Associate of Arts - Social Comunicación
Nyc Latín Media
High School Diploma -
Gregorio Luperon High School Sch For Science And Mathematics
Education
Associate of Arts - Social Comunicación
Nyc Latín Media
Manhattan, NY08.2019
High School Diploma -
Gregorio Luperon High School Sch For Science And Mathematics
New York, NY07.2012
Skills
- FAA Regulations
- Lavatory Service
- Item Transport
- Security Processes
- Quality Control
- External Servicing
- BOl'S
- WMS
- Computer Skills
- Shipping/ receiving
- Microsoft excel
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