Keyle Hembree
Townsend,TN
Summary
Proven Sales Associate at Apple Valley General Store, adept in customer service and cash handling, enhanced store's visual appeal and customer satisfaction through exceptional service and efficient financial transactions. Skilled in relationship building and problem-solving, significantly contributing to a welcoming environment and repeat business.
Overview
4
4
years of professional experience
Work History
Sales Associate
Apple Valley General Store
Townsend, TN
01.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Prioritized helping customers over completing other routine tasks in store.
Education
Digital Media - Special Effects
Walters State Community College
Morristown, TNSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Cash Handling
- Money Handling
- Flexible Schedule
- Stocking and Receiving
- Cash Handling Accuracy
- Store Opening and Closing
- Product Sales
- Retail Store Operations
- Cleaning techniques
- Verbal/written communication
- Outgoing Personality
- Relationship Building
- Multi-tasking strength
Timeline
Sales Associate
Apple Valley General Store
01.2021 - Current
Digital Media - Special Effects
Walters State Community College