Keyly Perez
Phoenix,AZ
Summary
To begin with I have been working since I was 16 and I would consider myself a very hard-working person, fast learner, and always willing to learn. I have been working in the fast food industry since I first started working but now I’m looking for something a little different. in the near future, I am looking to get into real estate and become a sales person That is something that I’ve always wanted to do, but because of my current job, I do work a lot of nighttime shifts so that does not al line with the schedule I need. so with that being said, I would say that I am a person that considers things clearly and always want to better myself as a person, but not only that also better myself at any job that I currently withhold.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
McDonald's Restaurant
2615 W Jomax
08.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Accountability of all the money that was sold on a daily basis from each sales and ensuring that the store system closed and everything was accounted for.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Restaurant Team Member
Chick-fil-A
3001 W Agua Fria Fwy
09.2022 - 08.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Education
Certificate - Real Estate Sales Person
Glendale Community College- North Campus
5727 W Happy Valley Rd05.2023
High School Diploma -
Paradise Valley High School
3950 E Bell Rd05.2022
Skills
- Team Management
- Operations Management
- Customer Engagement
- Shift Management
- Adaptable
- Customer Service
- Problem-Solving
- Reliable and Responsible
- Speak intermediate level of Spanish
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
McDonald's Restaurant
08.2023 - Current
Restaurant Team Member
Chick-fil-A
09.2022 - 08.2023
Certificate - Real Estate Sales Person
Glendale Community College- North Campus
High School Diploma -
Paradise Valley High School